Customer Service Accounts Payable
Resume:
Cynthia Gyngard
Zephyrhills, FL 33542 813-***-**** (Mobile)
*****.*******@****.*.***
Experience 2006 – Present G-Force Printing Enterprises, Inc Zephyrhills, FL
President - Owner
• Print Broker
• Responsible for collecting data and analyzing contracts.
• Vendor and Contract management.
• Solicit new accounts
• Manage bid process between the client & vendor
• Manage order process between the client & vendor through delivery
• Extensive knowledge of print specifications and the start-to-finish, day-to-day operations of the printing industry.
• Accounts Payable
• Accounts Receivable
1996 – 2006 Time Customer Service Tampa, FL
Print Buyer
• Purchase printed material for over 45 magazines.
• Responsible for collecting data and analyzing contracts.
• Provide contract agents information for bidding contracts.
• Vendor and Contract management.
• Utilize Print Illect (an Internet based printing site) for non-contract items.
• Purchase all printed material for all Tampa locations of Time Warner.
• Assignment of Commodity Codes for all stock purchased.
• Assist in training all new associates.
• Partner with the warehouse facility to manage large inventory volumes.
• Key role in resolution of issues in high volume shipping and receiving.
• Meet with personnel at all Time Warner locations to review machine capabilities efficiency.
• Consistently exceeding department annual goals in the areas of cost savings and quality control.
• Produce and manage special projects designed for substantial cost saving.
• Assist in the design and implementation of new ideas and process adjustments of current systems, in a continuing commitment to increase efficiency for the purpose of further cost savings.
• Conducting meetings with vendors, nationwide, to facilitate better integration with Time Warner systems resulting in higher efficiency, higher productivity and greater cost savings to vendors, as well as, Time.
• Extensive knowledge of print specifications and the start-to-finish, day-to-day operations of the printing industry.
1996 - 1997 Time Customer Service Tampa, FL
Assistant Buyer
• Routed all incoming orders, proofs, and samples.
• Managed the work flow of five printing contracts.
• Purchased all printed materials for all Tampa locations.
• Entered all purchase orders and commodity codes for the Print Buyers.
• Maintained the purchase order files
• Supported Buyers as needed.
1994 - 1996 Jennico, Inc. Plant City, FL
Inventory Control
• Processed batch inventory information, receiving, and purchasing.
• Investigated and corrected inventory negatives
• Entered orders and utilized customer service skills.
• Purchased non-inventory products.
• Interviewed and trained new office employees.
1990 - 1994 Glassco Window Cleaning Chula Vista, CA
Office Manager
• Performed accounts receivable, accounts payable, collection of past due accounts and payroll responsibilities.
• Scheduled appointments to ensure quality customer service.
• Initialized an annual contract program for customers.
• Purchased supplies for office and janitorial use.
• Interviewed and trained new employees.
Awards Time Warner Commercial Print Management Award – 2005
• Teamwork in ganging jobs for lower costs
Time Customer Service Purchasing “Pig” Award – 2004
• Worked with clients of design changes which resulted in significant savings
Time Customer Service You Make A Difference Award – 2004
• Coordinated with clients and warehouse to split large volume orders into multiple delivery dates. Resulted in cost savings for clients and additional warehouse space.
Time Customer Service CREW (Cooperative, Reliable, Energetic, Willing – 2004
• Trained an employee on the purchasing of critical items on Min/Max report
Time Customer Service OAR (Outstanding Achievement Recognition) – 2002
• Achieved substantial cost savings in 2001
Time Customer Service CREW (Cooperative, Reliable, Energetic, Willing – 1999
• Assisted new buyers in continued knowledge of systems, procedures, and print production.
Education 1980 - 1984 Jackson College Ministries Jackson, MS
• Bachelor of Arts Degree – Music
Skills Proficient in Microsoft Word, Excel, PowerPoint, Publisher, Peoplesoft Financial System, TIFSP D & B, Autotrak, Softeon/Elite, MAI Base Hewlett Package, Print Illect (formerly know as Print Café), Dac Easy Accounting System, Access, Mass Transit,
Volunteer Work
Zephyrhills Bulldogs, Inc (PPAL) Director: 5/25/10 – Present
Zephyrhills Bulldogs, Inc (PPAL) Fundraising Coordinator 1/10/10 – 5/25/10
Wesley Chapel Bulls (PPAL) Public Relations 1/1/09 – 10/1/09
Wesley
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