Adrian Jones
**** *. ****** **. *******, IL *****
**********@*****.*** 73.852.8456
SUMMARY
Possess the ability to drive business success while requiring a high degree of productivity, commitment, adaptability, and communication. Exemplifies an advanced level of goal-driven attributes.
WORK EXPERIENCE
2011 SGA Youth & Family Services Chicago, IL Human Resource Assistant Internship
Recruited Human Resource Interns.
Conducted new employee orientations.
Processed payroll for non-exempt and exempt employees.
Prepared, maintained and kept current of all SGA Employee personnel files.
Supported the Director of Human Resource with assistance submitting applicable paperwork and extracting and preparing personnel reports for unemployment compensation, mutual fund contribution, and various employee benefit programs.
Served as a link between management and employees by handling questions, interpreting and administering contracts and helping resolve work-related problems.
Updated various SGA applications, policies and procedures.
Performed special projects as assigned.
2010 U.S. Department of Commerce Chicago, IL
U.S. Census Bureau Enumerator
Conducted interviews with residents in assigned areas by following stringent guidelines and confidentiality laws.
Explained the purpose of the census interview, answered residents' questions, elicited information following a script, and recorded census data on forms.
Complied with accuracy standards while maintaining high production rates.
Maintained records of hours worked, units produced, miles driven, quality control results, and expenses incurred in the performance of duties.
2009 Staffing Now Schaumburg, IL AIU-Online Admissions Advisor
Achieved weekly and monthly enrollment goals set by management.
Established a relationship with potential students through a quantitative interview.
Received warm transferred calls within 2 to 4 hours daily from Inquiry Resource Center.
Met with Directors of Admissions to have an acceptance meeting on the student’s behalf.
Performed a minimum of 110 outbound calls to warm inquiries daily (6 hours of talk time).
2007-2009 Walgreens River Forest, IL Assistant Manager
Assisted store manager with daily operations, (open/close store, train new employees and other tasks that support store employees).
Stood in as the of store manager when he was not present.
Managed and ensured cash control (counting register’s banks/safe, performed cash counts and deposited money).
Provided excellent customer service (locating requested merchandise, refunds, and exchanges).
Merchandise management (ordering, receiving/stocking and controlling inventory).
Created and promoted promotional items weekly and monthly.
2005-2007 McKendree University Lebanon, IL
Resident Attendant
Managed student union, serving as liaison between students and administration.
Executed a minimum of three community building programs a month.
Identified successful resolution of issues while upholding and enforcing campus regulations.
Distributed and posted information as requested by Director.
Built positive relationships with residents and individuals in the community.
EDUCATION
Robert Morris University, Morris Graduate School of Management Chicago, IL Master of Business Administration
Concentration: Management /Human Resource Management, June 2011
McKendree University Lebanon, IL Bachelor of Arts in Management
Minor in Speech Communication, May 2007
ORGANIZATIONS
Society for Human Resource Management (SHRM)
Society of Human Resource Professionals (SHRP)
Morris Men Group
Lambda Pi Eta
Alpha Phi Omega
VOLUNTEER ACTIVITIES
Junior Achievement
Habitat for Humanity
St. Louis University Kitchen
SOFTWARE SKILLS
Microsoft Office
Adobe
PeopleSoft
Internet Explore
FireFox
Safari
SOCIAL MEDIA
Youtube