CURRICULUM VITAE

Geraldine Nekesa Wakoli

**** ***** **** **,

Elk Grove CA, 95624

Tel: 916-***-****

E-mail: ku5xhy@r.postjobfree.com , ku5xhy@r.postjobfree.com .

CAREER OBJECTIVE:

Seeking a position to utilize my skills and abilities within an organization that offers professional growth while being resourceful, innovative and flexible.

PROFESSIONAL QUALIFICATIONS:

- Cisco Certified Networking Associate (CCNA) – April 2008

- BSc. Information Technology - JKUAT - July 2007.

TECHNICAL SKILLS:

- Network: IPX, TCP/IP, LAN/WAN Topology, Fiber Optic upgrades, installations and configurations.

- OS: UNIX, Windows 2003/2008 server, Win XP, Win 7, Mac OS, Active Directory

WORK EXPERIENCE:

June 2009 – Present: Kenya Revenue Authority (KRA), Eldoret Kenya

Systems Support Analyst

Responsibilities:

-Assisting, supporting and training business users in day-to-day operations of all ICT systems in use.

-Supporting and maintaining all ICT systems in use.

-Installing ICT infrastructure equipment and services to designated places.

-Receiving technical support requests such as for a LAN, WAN and/or equipment required by the business or administrative functions of KRA.

-Software installation and troubleshooting.

-Network setup, maintanence and administration.

Jan 2008 – March 2009: Kenya Railways Corporation (KRC), Nairobi Kenya

Accounts assistant

Responsibilities:

-Data entry and processing of financial data i.e. payment journals and receipts

-Using the Navision software program.

-Accounts analysis and reconciliation i.e. monthly revenue accounts of staff.

-Bank reconciliation.

-Cashbook preparation.

-Data recovery.

.

Oct 2007 – Dec 2007: Adept Technologies, Nairobi Kenya

Data Analyst

Responsibilities:

-Market research on business process outsourcing

-Data analyzing and processing.

-Customer relation management.

-Telemarketing advisory on company services and products.

-User support.

July 2007 – Sept 2007: The Embassy of The United States of America, Nairobi Kenya

Student Outreach Volunteer

Responsibilities:

-Market research and report writing.

-Identifying and analyzing reports on trade, joint venture and other investments opportunities.

-Supporting IT and E-Commerce based initiatives..

May 2007 – July 2007: Kenya Electricity Generating Company (KENGEN), Nairobi Kenya

Campus intern

Responsibilities:

-IT user support.

-Hardware and software maintenance.

-Network configuration and installation.

-Telecommunication services and telephone servicing.

-System development.

EDUCATION HISTORY:

Mar 2008 – April 2008: Cisco Certified Networking Associate (CCNA)

Major academic highlights:

- Networking Essentials

- Routing and Switching

- LAN, WAN, and VLAN configuring

May 2003 – July 2007: Jomo Kenyatta University of Agriculture and Technology (JKUAT)

Bachelor of Science Degree in Information Technology

Feb 1999 – 2002 Nov Lugulu Girls’ High School

Kenya Certificate of Secondary Education (KCSE)

Attained mean grade B-

SPECIAL TRAINING COURSES ATTENDED:

- 8th Strathmore University ICT Conference. Managing and Measuring ICT in Business and Education –

8th Sep, 2007. Awarded a Certificate of attendance

- Certificate of Appreciation for the service as a student outreach volunteer at the US Embassy

Awarded by the Counselor Commercial affairs. (2007)

- Micro-Finance and entrepreneurship program, AISEC Strathmore University

Awarded a certificate of attendance. (2007)

- Certificate of service awarded by the electoral commission of Kenya (ECK) for the service as a polling

clerk during the referendum. (2005)

- First Aid Course by St. John’s Ambulance – Awarded a Certificate of completion. (2001)

REFEREES:

1. Mr. Joseph W. Wambati,

Deputy Commissioner,

Information Communication Technology Dept,

Kenya Revenue Authority,

P.O Box 48240 – 00100,

GPO Nairobi.

Kenya.

Tel: +254-***-***-*** Email: ku5xhy@r.postjobfree.com .

2. Sharon Ongadi

Program Assistant CGIAR Gender & Diversity – Award Program

2222 Eucalyptus Avenue

Long Beach, CA 90806

Tel: 562-***-****

ku5xhy@r.postjobfree.com, ku5xhy@r.postjobfree.com

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