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Customer Service Mechanical Engineering

Location:
Dharwad, KA, India
Salary:
2.5 Lac
Posted:
October 30, 2010

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Resume:

MANJUNATH .S. SHIVAPUJI

“SHIVSHANT” No.**/** A, Silver Orchard

I st main, Kelgeri Road, Dharwad-580008

Mobile: 984-***-****

Email: ku1169@r.postjobfree.com

PROFESSIONAL PROFILE

An enthusiastic and dedicated Mechanical Engineering professional. A hard working and diligent individual who enjoys being part of, as well as leading, a successful and productive team. A positive and dynamic person who thrives in a challenging environment and quickly learns new ideas and concepts. Works well on own initiative and can demonstrate the high levels of motivation and organisation requirement to meet tight deadlines. Possesses excellent interpersonal skills and communicates well at all levels.

OBJECTIVE

Now looking for a new and challenging position, one which makes best use of my Mechanical Engineering skills and enables further personal and professional development.

EDUCATION AND QUALIFICATIONS

Diploma in Project Management: Central School of Professional Studies, Neasden,

London, England, March-2006.

PG Diploma in Business Administration: Central School of Professional Studies, Neasden,

London, England, Janaury-2005.

BEng: Mechanical Engineering, B V Bhoomareddi college of Engineering and Technology, Hubli, India (September 2001).

IT SKILLS MS Office (Word, Excel, Power Point)

Operating systems: Windows 2000/XP & UNIX.

CAD Tools: Auto-CAD, Catia V5, UG.

Languages: C, Fortran.

KEY SKILLS AND EXPERIENCE

• Liaising with clients, making presentations and demonstrations to showcase the company’s achievements and encourage repeat business.

• Providing training and mentoring to new members of the team to maximise potential and enhance performance.

• Consistently meeting deadlines and targets when working on multiple tasks whilst not compromising on quality.

WORK EXPERIENCE

From October-2007, Asst. General Manager, Marketing, Design & Production, Jinagoudra Machine Tools Pvt Ltd, Sattur, Dharwad.

Jinagoudra Machine Tools Pvt Ltd is a group of Jinagoudra Industries which manufactures All Geared Precision Conventional Center Lathe Machines.

Job description:

• Planning for cycle time reduction for subassemblies and making sure that the target is reached by the time.

• Co-ordinating with the line Managers of Assembly, Design, Purchase and other Departments to resolve any customer complaints by conducting meetings and to maintain the stock for next target assigned.

Responsible for:

• Understanding client’s requirement, project estimation and scheduling.

• Making sure that the assembly line to run smoothly by maintaining stocks and sorting out any problems that come up.

• Maintaining the relation with Vendors and sub-contractors.

• Support processing of parts through the machine shop by generating operation sheets and hands-on floor support.

From Janaury-2005 to July-2006, Team-leader Warehouse, Tesco Plc, Hatfield, England

Responsible for:

• Maintaining order and supply chain.

• Maintaining supplied stack on rotation.

• Briefing about safety and working procedure at the warehouse for new members.

From Septemcer-2003 to December-2004, Customer Service Executive, Sainsbury’s Ltd, London Colony, St.Albans, England

Responsible for:

• An effective customer relationship management system spanning multiple departments and providing essential information for the customer support force.

• Conducting team meetings for customer support team and on-floor team to keep informed about company updates.

From Dec-2001 to june-2003 and November-2006 to June-2007, CAD/CAM Engineer,

Wire Form Toolings, Bangalore.

Job description:

• Designing, drafting and programming cutting profile of the component for

Wire-cut machines.

• Designing and drafting the electrode for Electro Discharge Machine (EDM).

Responsible for:

• Understanding client’s requirements, project estimation and scheduling (project study).

• Creating model and drafting.

• Creation of bill of material (BOM).

• Support processing of parts through the machine shop by generating operation sheets and hands-on floor support.

AWARDS AND ACHIEVEMENTS

• NCC ‘A’ and ‘B’ certificates.

• NCC merit Scholarship in 1994.

REFERENCES ARE AVAILABLE ON REQUEST



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