Erica D. Butler, MT ASCP CMP

**** ********* *****

Elkridge, Maryland 21075

Email: ksyhos@r.postjobfree.com

804-***-**** / 410-***-****

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Citizenship: Yes

Special Hiring Authority: Non-veteran

Federal Experience: Yes, Federal Government

OBJECTIVE: To obtain a position in public service as a Blood Bank Analyst with K.A. Recruiting, Inc.

SKILLS SUMMARY

Focused and highly motivated healthcare professional, with 6+ years of extensive experience in quality assurance testing, technical data review and patient safety. Experience in troubleshooting tests methods, working with medical staff to analyze and devise solutions, resolves organizational problems and provides guidance to training staff. I am diplomatic and tactful with professionals and non-professionals at all levels. Also, I am accustomed to handling sensitive and confidential records. I demonstrate a history of producing accurate, timely reports meeting agency guidelines. I am able to learn complicated tasks quickly and accurately, reliable to work unsupervised, relationship builder, and effective communicator.

• As a Laboratory Information Super User, I attended a week long training seminar hosted by SCC in order to train a staff of 50+ colleagues and senior staff on new quality control software. This lead to a 70% increase in electronic storage of laboratory quality control results.

• Validated and implemented 500+ laboratory test changes extensively for 3 months before a system upgrade deadline.

• Trained end-users on how to generate Quality Control; create Levy-Jennings reports, Comparison and Statistics graphs, enter lot record inventory for control materials, and electronically review QC weekly.

• Developed and presented troubleshooting sessions for team leaders on computer software functionality under minimal supervision from the Laboratory Information Systems Manager.

EMPLOYMENT HISTORY

The George Washington University

School of Medicine and Health Sciences

Adjunct Instructor of Pathology – Clinical Chemistry

Tentative August 2012

Provides quality instruction to students by ensuring student satisfaction through the classroom or laboratory setting according to the program objectives. Performs duties in e-learning Blackboard as assigned.

Teaches material from approved curriculum and develops daily lesson plans to include instructional aides. Instructs students in laboratory safety procedures if applicable.

Motivates students to actively participate in all aspects of the educational process.

Participates in school retention initiatives by providing regular, accurate, and timely feedback to students and the school concerning academics, behavior, attendance, etc.

Completes professional development and in-service activities in accordance with college standards. Maintains expertise in subject area and recommends improvements in curriculum design.

U.S. Department of Health and Human Services

The National Institutes of Health

Quality Control Coordinator/Chemistry Services

6 months of service

As a knowledgeable, energetic, well-organized technologist that reviews the daily, weekly and monthly QC program of each section in the Chemistry Services. Collaborates, advises and helps train Chemistry and Hematology Team Leaders.

Currently utilizes QC principles in the management of laboratory problems. Monitors and implements corrective actions. Responsibly tracks and monitors trending of key metrics to solve testing problems in the laboratory and identifies the root cause of recurring testing problems.

Reviews Corrective Action Logs. Corrective Action Logs are maintained for each test and medical device. Logs are used to document quality control results that fall outside of established ranges, inconsistency in results or problems with test system (reagents, controls, instrument or equipment).

U.S. Department of Health and Human Services

The National Institutes of Health

Laboratory Information Systems Super User

4 years of service

I extensively work with software programs and medical device interfaces: printing formats, translation tables and test development maintenance. Effectively collaborates with other program builders to form a dependable team across the Department of Laboratory Medicine (DLM).

Accepts formal requests for laboratory tests changes from team leaders and senior staff. Makes identification updates, linearity range changes and new additions to more than 152+ lab tests the year of 2010.

I wrote the TotalQC Users Guide for Lab-wide usage by all End-users.

Can work independently, hold necessary meetings with staff who convey needs and meets deadlines.

Able to troubleshoot computer and automation interface issues and find solutions on my own. Efficiently communicates with outside sources, vendors and client services to convey our needs as they arise in a professional manner; holding the reputation of NIH and Department of Laboratory Medicine to its highest standard.

U.S. Department of Health and Human Services

The National Institutes of Health

Medical Technologist

4 years of service

Performs the functions of the Chemistry supervisor in her absence. Deals directly with patient care physicians in discussing interpretation of test methods when requested and recommends solutions to problems. Effectively handles unusual test requests, draws conclusions and resolves inconsistent test results.

Professional knowledge of laboratory principles, concepts and methodology applicable to a wide range of duties performed. Able to analyze scientific data, interpret technical research and reports.

Recognized for efforts seeking to inform other medical personnel of information necessary for proper handling of infectious agents. Takes appropriate action to contain spills and perform decontamination procedures. Remains current on universal precautions.

Trains new employees and Fellows on medical devices: ABL800 Radiometer Blood Gas analyzers, Fisk Osmometers, Immulite 2500, IRIS Diagnostics UA analyzer, Roche Cobas 6000 analyzer, Sebia Electrophoresis Hydrasys, Siemens Dimension Vista 3000, and Siemens Dimension Xpand.

Reviews daily quality control data on equipment, reagents, and products by developed check systems. Responds to external proficiency testing program, College of American Pathologists (CAP). Records results and retrieves information through a variety of data entry modes in the laboratory information systems.

Updates procedure manuals, performs inventory, and maintains daily quality control charts and preventive maintenance records.

Effectively interacts with Lab Management and Senior Staff.

MedStar Health

Washington Hospital Center

Medical Technologist PRN

4 years of service

Meets tight turnaround times in testing performance and reporting of results; excels in prioritizing workload and serves as a source of expert information.

New employees and students are trained on: Departmental Policies, Procedures, Cardinal Health Ortho ProVue Automation, Gel Technology and Antibody Identification Testing. Willingly performs preventive maintenance on automation.

Ensures testing and practices are in compliance with government and regulatory (Food and Drug Administration, America Association of Blood Banks, College of American Pathologists) organizations, hospital policies and laboratory procedures.

Orders FDA licensed blood products: packed red blood cells, platelets, fresh frozen plasma, pooled cryo and granulocytes from the American Red Cross and numerous national blood suppliers.

Retains current knowledge of all sections of the Blood Bank to provide weekend, night and holiday coverage; Demonstrates the ability to communicate test results effectively with physicians, pathologists and nursing staff as a member of an interdisciplinary team focused on providing exemplary quality of care.

Serves as a role model for technologists and promotes good interpersonal skills.

MedStar Health

Washington Hospital Center

Medical Technologist III

2 years of service

Worked independently with minimal supervision to perform specialized diagnostic and research procedures in Transfusion Medicine. In addition, worked virtually error free during heavy workloads and met time deadlines.

Translated results and related them to the clinical history of the patient. Suggested follow-up procedures to Fellows and Patient Care Providers based on laboratory results of their patient.

Correctly performed and interpreted Antibody Screenings and additional tests by agglutination methods to specifically identify clinically significant antibodies using the antibody identification panel and red cell antigen typing.

Recognized deficiencies, proposed solutions and performed Quality Assurance (QA) functions in support of supervisor.

Effective interactions with hospital staff, physicians, manufacturers (American Red Cross) and other external customers (Ortho Clinical Diagnostics).

I understood the logic and function of the laboratory’s computer software, Cerner Millennium. Used knowledge of computer systems to develop alternative ways to accomplish tasks; acted as resource to data entry issues.

COMPUTER SOFTWARE

Cerner Millennium

Microsoft Excel

Microsoft PowerPoint

Microsoft Word

SCC SoftLab 4.0.4

SCC Total QC 1.0.1.5.9

Blackboard for Students

Sakai (e-Learning)

ADDITIONAL TRAINING

Clinical and Laboratory Standards Institute 2012 Leadership Conference and Educational Symposium: Reducing Risk in Health Care: Present and Future Trends (8hrs). Improving patient care through the implementation of risk management as it applies to the proper use of new quality control (QC) tools, laboratory-developed tests (LDTs), and a new Quality certificate program recently implemented in Vietnam.

Extensive training seminar hosted by SCC on SoftLab usage and staff training with the new computer software features. Available to validate and implement tests changes on the Go Live date. (50 hrs)

I attended a SCC training seminar that specialized in building Quality Control (QC) templates in SoftTQC for all automated and manual laboratory controls. (32 hrs)

EDUCATION

BS – Medical Technology, George Mason University, Fairfax, Virginia: 2006

MS - Bioscience Regulatory Affairs, John Hopkins University, Baltimore, Maryland: Graduate Courses Taken

VOLUNTEER WORK & COMMUNITY INVOLVEMENT

Learning Ally™ at NIH (Formly Recording for the Blind & Dyslexic®) 2011

Volunteer Recorded Reader

Bethesda, MD

NPBC Community Outreach 2011

Baltimore, MD

William Ramsay Recreation Center 2008-2009

Varsity Cheerleaders’ Coach

Alexandria, VA

PROFESSIONAL ASSOCIATIONS

American Society for Clinical Pathology

Board of Certification

ASCP MT, ASCP CMP Certified 2006 and 2009

References Furnished Upon Request

Contact this candidate