Executive Assistant/ Administrative Assistant

DANIELLE JENEE RAMIREZ

Fort Worth, TX *****

Phone: 817-***-****

Email: *************@*****.***

OBJECTIVE: To obtain a challenging and secure career opportunity which would utilize my administrative background, employ my excellent interpersonal skills, and enable me to make a positive contribution to my work environment.

SUMMARY OF QUALIFICATIONS:

Exceptional written & oral communication skills

Multi-task oriented with excellent customer service skills

Microsoft office, internet, & computer savvy

Proven ability to set goals & implement actions to accomplish tasks

Excessive data entry & contact management experience

Working knowledge of basic bookkeeping, accounts payables & receivables

Proficient in Peachtree & Quick Books accounting software

Retail, Office, & Property management experience

Successful negotiating skills with clients & vendors

Possess an inherent positive attitude

Promote an affirmative working environment

Experienced in multi-line phone systems

PROFESSIONAL HISTORY & ACCOMPLISHMENTS:

-Keller Williams Realty, Midland, TX 2007 – 2010

*Team Leader/Office Manager

-Received Rising Star Rookie Realtor award, three times during my first year of sales.

-Increased agent count by 40% which resulted in increase of sales volume & revenue

-Proof positive growth for market center in difficult economic conditions

Duties to include:

-Licensed TX Realtor

-Proof read sales & listings contracts for risk management purposes

-Coached & Consulted group of realtors for business development

-Maintained market center & personal website

-Resolve conflict rationally & effectively, with high integrity

-Effectively used database & calendar for contact management

-Prepared & lead weekly team meetings & had minutes taken

-Effectively used MS Office, including word, excel, access, publisher, & power point

-Excessive correspondence via email, phone, & in person

-Maintained professional relationships for market center & business development

-Market center liaison between broker & market center investor for franchise

-Interview & prospect to realtors for contract hire

- Continued

-Met with board of directors & owners routinely

-Reviewed financials & tracked market center profits & losses

-Prepared monthly, quarterly, & annual budgets for corporate

-Supervised all staff and contract employees

-Followed franchise policy & procedures

Big Spring Mall, Big Spring, TX 2007 - 2008

*On-Site Assistant Property Manager

-Responsible for initiating the 12,000 sq. ft. expansion project for fitness center

-Accomplished project management as assigned for increased corporate value

-On-site property manager for 150,000 sq. ft. shopping center

-Inspected property daily for maintenance & safety related issues

-Budget for and reconciled promotional account using Quick Books

-Schedule & monitored promotional events inside mall

-Manage promotional account using quick books accounting software

-Mall liaison between business partners & mall owner

-Presented property sites available for leasing

-Provided excellent customer service via phone, email, & in person

-answered multi-line phone system

LS McDowell Ranch, Big Spring, TX – 2005 – 2007

*Executive Assistant for high volume cattle rancher in West TX

-Successfully marketed hunting & guided tours for increased revenue

Duties to include:

-Maintained website for internet marketing

-handled high volume calls for ranch owner & wife

-assisted in accounting department for A/R & A/P using Quick books

-Ordered fuel, food, & outside resources for regular delivery to ranch

-Scheduled guided hunting tours

-Maintained owner’s database & website

-Arrange, market for, and set up for Trade Shows

-Made travel arrangements & hotel reservations or ranch owner

-Filed & proof read Oil & Gas Leases

-Used personal pc & MS Office including word, excel, ppt, access & publisher

-Prepared bank deposits & ran personal errands for owner & wife

Ceram-Kote, formerly known as Freecom, Inc. 2001 – 2005

*Office & Marketing assistant for manufacturing company

Duties to Include:

-Answered high volume calls & correspondence

-Faxed, filed, & copied documents as needed

-Assisted marketing director in general clerical duties & correspondence

CONTINUED:

-Responsible for order entry & invoicing of manufactured coating materials

-prepared & mailed A/R invoices using Peachtree accounting software

-Arranged for shipment of hazardous materials according to domestic & international shipping regulations

-Assisted in trade shows & business workshops

-Made travel arrangements & hotel reservations for executive staff

-Collected & input data into a windows based computer system

Walgreens, Mesa, AZ/Midland, TX, 1996 - 2001

*Assistant Manager

-Completed Executive Management Training Program

Duties to include:

-Assist Manager in daily functions of all store departments

-Effectively ordered & maintained inventory items & rotated stock as needed

-Certified Pharmacy Technician

-Resolve customer & employee conflict effectively & professionally

-Built displays according to marketing schemes

-Assisted in pharmacy, cosmetics, photo, & retail departments as needed

-Managed employees during shift duties

-Maintained & promoted policy & procedure for corporation standards

-Trained new employees for designated departments

-Handled cash drawer

-Prepared bank deposits

-Balanced & reconciled safe at end of each shift using Walgreens accounting system

-Practiced loss prevention

-Provided excellent customer service

-Effectively used multi-line phone & paging system

EDUCATION:

Lubbock Christian University-TX, Core Real Estate (2006)

Inst. of Business & Medical Technology-AZ, Medical Assistant (1993-1994)

Mesa Community College-AZ, Business Administration (1991-1992) Jefferson Community College-OH, Nursing (1987-1989)

Fairmont State College-WV, General Studies (1985-1986)

COMMUNITY INVOLVEMENT:

Served on MLS Committee for Permian Basin Board of Realtors, Midland, TX

Citizens Advisory Panel for ALON Refinery, Big Spring, TX

Previous Rotary & International Rotary, Big Spring, TX

Participated in Habitat for Humanity home building project, Midland, TX

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