EDWARD F. FITZGERALD PMP

**** ******* ******, *******, ** 27616 919-***-**** (C) krwhdq@r.postjobfree.com

SUMMARY

Sr. Program/Project Manager with more than 15+ years’ experience with companies both commercial and federal working w/the US Government, PMP Certification, global IT leadership of large infrastructure/implementation projects, attention to detail, solving problems, LAN/WAN/VOICE communication, organization, and oral/written communication plus computer skills in a multinational and multicultural environment. Managed vendor relationships on all projects, worked closely with all stakeholders , from Deputy Directors of the DOE to CEO and CIO’s from Sears, Motorola and DuPont.

CERTIFICATIONS/LICENSES

PMP

PROGRAM MANAGER EXPERIENCE

- Worked tirelessly leading, training and mentoring diverse teams ranging in size from 10

to 125 members who delivered cost effective, high performance technology solutions that

initiated and supported profitable alliances with global vendors and suppliers valued up

to $2.2 Billion.

- Oversaw and built the Network Data/Operations Center and worked closely with the Lead

Network Architecture and internal team on customer network implementations that met multi-

protocol layered switching objectives on one $120 Million project.

- Praised by Managers as “a dependable, dynamic, dedicated and diplomatic Program

Manager who has great integrity, is very intuitive and a quick problem solver, challenges

and motivates team members who request to be on his team”.

- Managed a series of upgrades and application enhancements, including replacement of obsolete

systems, hardware, and software at 4 locations plus facilitated implementation of new

LAN/WAN technology that saved the customers $2 Million and met strict deadlines.

- Directed proposal preparation and won contracts from $10-$30 Million and orchestrated

network operations using SDLC methodology from design to desktop and all software and

hardware implementation plus reworked the Oracle database that saved customer $3 Million.

- Listened to team members and paid attention to each detail in an organized way and kept

management informed of successes and problems that resulted in no surprises.

PROGRAM MANAGER JOB HISTORY

Senior Program/Project Manager, Autonomic Resources, Raleigh, NC 02/2010-02/2011

• Lead Program Manager responsible for management of capture and all new proposals for a new business. Bid placed for $95 million project, (AFRL – Air Force Research Laboratories, Dayton, Ohio, Wright Patterson AFB).

• Will manage entire AFRL project once awarded. Negotiated with all sub contractors for project. (Verizon, SAIC). Project is a large infrastructure (Desktop to Server, Maintain NOC operations)

Senior Program Manager/President of Operations, Wyandotte Tel, OK 07/2005-01/2010

• Directed all IT and Telecommunication resource planning, budgeting, and operational activities of a $50 million products and service organizations. These projects were 99% Federal. Managed all projects and internal and external. Reported directly to the CEO (Dennis Pontiere and , Kelly Carpino)

• Negotiated all contracts with the DOD, DOI and DOE. Worked with Sr. Government officials i.e. Deputy Director of DOE (Harry Hixon), CIO (Steve Wall SWPA).

• Managed and directed all activities with Southwest Power Authority Project (Net worth 10 million dollars). Orchestrated network operations from design to desktop as well as all software and hardware implementation. Reworked the ORACLE database (SWPA), to save the customer $3 million.

• Led Wyandotte Net Tel in winning an annual $4 million Base Telecommunications Systems contract with Ft. Knox.

• Managed a series of upgrades and application enhancements including replacement of obsolete systems, hardware, and software at four locations (USDA and Southwest Power Authority). Facilitated implementation of new LAN/WAN technology. Directed and managed all projects for Dover AFB, Hill AFB, Goodfellow AFB and Laughlin AFB. Was the point of contact with all Contract Directors. Procured all gear for upgrades, using Nortel and Cisco gear. Negotiated with the Dept of Navy (SPAWAR) a successful 30 million dollar award. These were all T-Comm projects and operations.

• Managed, directed and was lead negotiator for USDA (DOI F-n-S) in Alexandria VA. Worked closely with the Sr Contracts officers. Net worth 20 million. Were responsible not only for day to day operations but all hardware and software projects. Procured over 10 million in Cisco, Nortel, Dell and Juniper equipment.

Senior Project Manager, Computer Science Corporation, Ft. Worth, TX 08/2000-06/2005

• Worked with CSC clients, Sears, AT&T, SBC, Nortel, Motorola, Bombardier and DuPont.

• Managed the Network Team in a successful transformation of the SEARS MPLS backbone and built the Network Data/Operations Center for Sears in Chicago area. Project was part of the $2.2 billion Sears Network Transformation project. Managed all procurement functions for hardware including (Cisco switches 4500,6500 and 7200 series 80 million dollars worth) (Nortel meridian 1 PBX), network, and telephony with major carriers for service including AT&T and SBC.

• Worked closely with Sears CIO and CSC lead Network Architect (Don Harden).

• Sears Network build and Data Center build were successful and came in on time.

• Managed and Directed several Network infrastructure teams for the Motorola Project. POC for all Network infrastructure builds. Consolidated and moved Motorola Data centers as well as rolled out applications. My teams were involved in Testing and debugging new applications across the backbone.

• Managed the Network Project for the Motorola Transformation Project. Served as Senior Project Management’s Consultant to the team on the Nortel and Bombardier projects.

• Transformed the DuPont WAN from a variety of carriers to one primary carrier. Led team to a successful global backbone with over 600 sites worldwide. During 9/11 adversity. Worked with DuPont’s CIO and DuPont’s infrastructure team. Saved DuPont 300 million dollars.

Senior Account Manager, OAO Technology Solutions, Inc., Greenbelt, MD. 12/1995-11/2000

SENIOR ACCOUNT MANAGER – IBM SOUTHEASTERN DELIVERY CENTER CONTRACT,

• Staffed and managed up to 80 IT technical support professionals in providing technical expertise and assistance to IBM’s Customer Service Operations. Managed the troubleshooting efforts of all IBM’s mega centers.

• POC for OAO , dealing with IBM’s Directors

REGIONAL MANAGER – CLIENT SOLUTIONS – CITICORP CONTRACT, 12/1995 – 09/1998

• Citibank’s National Regional Project Manager for all technical activities.

• Managed Compaq/Digital Accounts’ projects for Enterprise/Global Office Infrastructure implementation. Managed and directed all major NOC’s outside of NYC (Miami, FT Worth, San Francisco)

• Worked with Citicorp’s Directors in providing customer interface and human resource services. Established and implemented infrastructure for U.S. Document Processes and Procedures. Provided technical direction and served as lead role for 11 corporate locations.

• Negotiated, developed, and presented client proposals. Worked directly with Citicorp Vice President of Technology (Alex Barbabtski).

EDUCATION

BS/Political Science/Business, University of North Carolina-Charlotte

SECURITY CLEARANCE

Top Secret

ACTIVITIES

Competitive sports Non-profit leader Skiing Swing dance Beach/surf

COMPUTER SKILLS

Advanced in Project, Word, Excel, PowerPoint, Visio and PRIVIA, Sharepoint

TECHNICAL ADDENDUM

Projects:

1) Sears Infrastructure Build out. (Developed the MPLS Backbone) Managed and coordinated the internal and vendor teams in gathering requirements, development and documented of SLA’s, procuring all necessary equipment. Managed and developed project plans, weekly reports to executive’s. Resolved all hardware and software and personnel issues. Established procedures on schedule impacts, change management, cost over runs, personnel impacts and environment changes. Presented Executive presentations.

2) Managed and directed several teams in the building of the Sears (CSC) Data Center in Chicago. Developed and gathered requirements. Negotiated and built the team of engineers for installation and wiring for the network build. Managed and directed all vendor including Cisco, SBC and Nortel. I was involved in the negotiations for the real estate where the site would be developed. Systems Integrator for project.

3) Motorola Transformation Project. CSC was charged with transforming Motorola backbone network (Globally). Managed and coordinated the network tower for this project. Transformed the network as well as built a redundant infrastructure to handle internal and external Motorola customers. Directed and managed multiple teams to develop documented SLA’s and recovery procedures. Worked with the lead network architect to develop plans for disaster recovery and security. Directed the outsourcing of Motorola Employees into CSC. Senior Integrator for coordination of all international projects. Project interface to corporate executives.

4) USDA, (Food and Nutritional Services). Build and maintained infrastructure of the LAN and WAN networks within the organization. Developed all Change Management Procedures and directed personnel in key work assignments. Managed the teams throughout the project from conception to installation into the production environment. Managed all video conferencing network and implemented performance improvements across the entire infrastructure. Developed and presented appropriate reports to management.

5) Southwest Power Authority, Managed and Directed key personnel. Developed change management, risk and quality procedures. Responsible for the development and project plan for all upgrades, oracle, Microsoft patching etc. Responsible for project planning, implementation and budgets.

6) DuPont Project, Responsible for global teams. Global Server migration effort. Moving all circuits to one vendor (AT&T). 650 sites worldwide. Responsible for requirements, developing processes and project plans and timelines. Responsible for reporting back to upper management (weekly status reports). Project was successful and savings of 300 million.

7) Directed and managed several data server consolidations and migrations. Physically moved 300-400 servers successfully. Moved applications. Developed procedures and resource plans for successful migrations including SAN and Back-ups. Including risk mitigation plans.

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