Objective:

Seeking an opportunity to utilize my talents to promote firm’s mission as an Administrative Assistant.

Summary:

I am a highly motivated professional with excellent customer service experience. I demonstrate proficiency in written and oral communication, Microsoft Office, and analyzing. I also exhibit telephone etiquette, problem solving and time management skills.

Experience:

05/2006-02/2008 COMNAVAIRPAC, North Island, CA Office Automation Clerk

• Utilize computer systems, route mail, and provide telephone and receptionist services

• Requisition office supplies and work order for equipment repairs

• Arrange and set up meetings through Video Teleconference (VTC) with commands across nation

• Manage request for phone conferences

11/2005-05/2006 Zales, San Diego, CA Sales Associate

• Gathered, extracted, and compiled data for use in reports

• Prepared forms, instructions, and reports

• Coordinated with management to order special request for customer

• Increased repeat customers by 25%

11/2004-05/2005 Wright & Lato, Lemoore, CA Jewelry Vendor

• Performed various administrative and clerical duties to support budget preparation and analysis

• Provided technical supply support work necessary to ensure the effective operation of ongoing supply activities.

• Reviewed supply lists to identify merchandise needing replenishment in order to keep sales moving.

• Processed documentation for received supplies in order to keep track outgoing and incoming merchandise

• Increased sales by 25% through aggressive customer service initiative

04/2004-07/2004 Navy Exchange, Lemoore, CA Sales Associate

• Ensured customers received outstanding service by providing a friendly environment

• Assisted in floor moves, merchandising, and display maintenance

• Work with others to make sure the job was completed effectively and efficiently.

Education:

National University, San Diego, CA

M.S. in Public Finance in July 2010

San Diego State University, San Diego, CA

B.A. Public Administration in December 2008

West Hills Community College, Lemoore, CA

A.S. Business Administration in May 2005

Volunteer Work:

05/2007-10/2008 Big Brothers Big Sisters, San Diego, CA

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