Operations/Business Sales

Mario Sansaricq

**** ** ***** *******

Coral Springs, Florida 33071

(954) 954-***-****

km5ncy@r.postjobfree.com

Operations/Product Development Management

Summary of Qualifications:

• Dynamic management professional with over 16 years combined experience in operations,

product development, strategic sourcing sales and distribution of credit card products.

• Outstanding relationship-building skills with customers and team members.

Professional Experience:

American Bancard LLC, Boca Raton, FL

Vice President of Operations 2005 – 2011

• Managed daily operations of multiple teams of representatives, supervisors, and managers consistently obtaining and exceeding goals in sales, productivity, service quality, and budget efforts.

• Analyzed operations to evaluate performance of company, and determine areas of cost reduction and program improvement.

• Developed and executed selling strategies to secure business from key accounts within the assigned territory.

• Coordinated product training for account managers as well as the entire product delivery team.

• Oversaw all daily activities associated with account boarding, processing, approval, and funding.

First Horizon Merchant Services Pompano Beach, FL

• Senior Relationship Manager 2002 - 2005

• Served as a key representative for large merchant accounts.

• Monitored and analyzed key performance indicator proactively such as revenue and transaction activities.

• Achieved revenue goal for assigned portfolios.

• Proactively reviewed merchant accounts to address any potential concerns.

US Wireless Data Coral Springs, FL

• Director of Product Development 2000 - 2002

• Responsible for the certification of new credit card applications, including but not limited to, firmware/beta testing and application testing. Past certifications have included First Data Omaha, Vital, American Express, Concord EFS, First Horizon, Store Value and Loyalty Real-Time.

• Provided technical support to all existing merchants, as well as pre-sales support including escalations of the wireless products.

Chase Paymentech Coral Springs, FL

• System Integrator 1996 - 2000

• Responsible for problem solving/troubleshooting and installation of credit card hardware/software on PC based systems and various networking environments.

• Provided extensive customer training and support for multiple interfaced products.

• Performed alpha and beta site installations.

Education

• Thomas Jefferson High School – Bronx, NY.

Diploma

• Lehman College, Bronx, NY.

Coursework in Liberal Arts

• Trilingual – Fluent in English, French and Spanish.

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