Attorney/Human Resources/General Counsel

CYNTHIA M. HILL 937-***-**** *****@************.***

SKILLS PROFILE

• Over 30 years experience in all aspects of business and human resources

• Over 4 years experience in jail ministry and pastoral care

• Strong collaborative listening, negotiation, mediation and meeting facilitation skills particularly with individuals and teams with diverse goals and interests

• Proficient in complex Word, Excel, PowerPoint, Publisher and Outlook programs

• Excel in detailed research, analysis, problem solving, development and streamlining of processes and procedures

EMPLOYMENT HISTORY

Cindy’s Wine Cellar, Inc. - 1999 – 2005

• Retail wine store and wine bar owner and manager

• Increased revenues by managing day to day operations and reduced attorney and accounting expenses by internal administration of incorporation, bookkeeping, sale and dissolution of business

U.S. Xpress, Inc. - 1998 - 1999

• General Counsel

• Maintained employee moral by effectively communicating changes in benefits, policies and procedures to employees after acquisition of the organization

• Reduced acquisition fees by internally analyzing, reviewing and managing collection of data for the sale/purchase contract of an acquired trucking company and internally implementing the terms of the contract within the acquired organization

• Improved corporate communications on policies and procedures and reduced employee turnover by drafting and implementing employee handbook

Victory Express, Inc. - 1982 -1998

• Director of Human Resources, General Counsel, Executive Board Member, Project Manager, Customer Service Manager

• Reduced litigation and insurance fees by establishing self-insurance certification with the ICC and internally managing claims and litigation with outsourced claim adjusters and attorneys

• Reduced health insurance expense by self-insuring the organization and internally managing outside coordinators

• Reduced driver and administrative employee turnover by implementing management, communication, listening and other skill set training across all departments

• Reduced unemployment contribution rate through administration of claims and through management termination procedure training

• Reduced employee turnover and moral by drafting and regularly updating employee handbook

• Improved all operational internal processes by auditing and streamlining those processes for potential ISO certification

• Increased customer satisfaction and revenues by standardizing processes within the customer service and dispatch departments

• Reduced internal expenses and increased revenues by effectuating processes at all levels within the company of over 800 employees

CURRENT SIGNIFICANT VOLUNTEER POSITIONS

Montgomery County Jail Chaplain • Marianist Environmental Education Center Advisory Board Chair • Charitable Trust of the Society of the Precious Blood Trustee • St. Joseph Parish Council Member • St. Charles Borromeo Adult Faith Formation Advisory Board • Athenaeum of Ohio Lay Pastoral Ministry Program Mentor

EDUCATION

• Athenaeum of Ohio – Lay Pastoral Ministry Certificate - 2007

• Stetson University College of Law – J.D. - 1989

• Bowling Green State University – B.A. - 1986

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