Michelle V. Sharer

E-Mail: kkwtk8@r.postjobfree.com

OBJECTIVE: A full time position in the Dallas, TX area offering a challenging career in multi-line insurance, and where proven capabilities are valued and communication is fundamental.

WORK HISTORY:

12/04-current

Employers Insurance of Reno, formally AmCOMP - Austin, TX

Underwriting Assistant I: Provide in-house support to field underwriters, processing worker’s compensation applications and renewals, entering data, preparing policy documents within the limits of standards or accepted practices. Create Risk Analysis Worksheets for new submissions; compose letters and correspondence to acquire additional information requested by underwriters. Prepare appropriate documentation to give notification of declined applications and close files within timelines. Send all cancellations and non-renewal notifications by certified mail. Assist the underwriters by processing the policy endorsements, reinstatements, and issuance of new and renewal policies.

04/04-11/04

Oak Hill Technology, Inc. - Austin, TX (Temporary Project)

Project Supervisor: Supervised and trained eight (8) data entry operators for the City of San Antonio Immunization Data Entry Project. This project required taking inventory of every paper-immunization record, and entering the records into the City of San Antonio data base. Conducted interviews, and assisted with taking hiring, counseling, and termination actions with project personnel. Distributed work load to employees. Performed inventory of project data, and provided substantial contributions to bi-weekly client status reports.

12/02-04/04

Neubus, Inc. - Austin, TX

Document Specialist: Performed daily document preparation on TDLR and SOS documents. Helped perform quality assurance with the WIC and TDLR products. Received and prepared delivery of all TDLR, WIC, and SOS products. Assisted with WIC data entry when needed, and assisted management with ordering office supplies.

03/98-12/02

A&F Business Services - Austin, TX

TRW Site Supervisor: Supervised up to 30 employees performing data entry for the Attorney General’s Office in support of the new hire child support program. Coordinated with TRW managers to assign work, perform corrections, and train employees on any changes in company policies and procedures. Assisted office manager with documentation, time cards, and implementing company policies. Performed data entry, verified information, performed 10-key entry and bulk mail-outs as needed for customers. Answered phones, created data logs, and other duties as needed.

09/93-07/98

Ross Technology - Austin, TX

MRB A-Shift Lead Supervisor: Supervised, assigned, and coordinated the flow of integrated circuit boards in and out of the MRB department, which also included Multiple Die packaging, Micro-Processor Modules, and Mother boards. Worked with product engineering and control staff to maintain all logistical support for planned rework. Created work orders for rework product retesting. Performed data entry, inventory counts, and assisted other departments with work order inquiries. Performed monthly inventory counts.

EDUCATION:

Austin Community College, Austin, Texas - Attended 09/1993

William B. Travis High School, Austin, Texas - Graduated 06/1990

COMPUTER SKILLS: Proficient in Microsoft Word, Microsoft Excel, Microsoft Access, and various database applications (CINTREX, CONNECT QUOTING PROGRAM, JIP, SAP, AS400, CACTUS, Q&A, ImageRight, Point In)

MACHINE EXPERIENCE: Computer literate in Mac and PC applications, and various printers, scanners, and fax machines. Can operate semiconductor testers such as Mega test Polaris _-100, Mega test Vega I P-405, Delta Flex handler, Thermonics Temperature Controller (55-125c), KLA 1007 Probe Tester, Sparc Station 20 Tester, Sparc Station 10 Tester, and Galaxy Tester.

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