HUMAN RESOURCES

** + Years of Human Resource Generalist Experience including multiple location oversight.

More than 15 years of Human Resource Generalist experience. Well versed in recruitment, interviewing, on boarding, benefits administration & negotiation, employee retention, training, investigations, discipline and off boarding processes. Employee record creation, auditing, and archiving as well as oversight of multiple offices.

Core competencies:

• Supervisor training on referral on ADA, FMLA, EEOC, ADEA

• Harassment investigations and training

• Workers Compensation training and oversight

• Performance Management training

• Regular collaboration with Safety & Risk Management

• Benefits contract review, assessments, & delivery • Advise CEO, CFO, COO, and Area Managers on all HR matters

• Creating, Maintaining, and Audit HR files and Handbooks

• Policy creation and review

• HRMIS Systems & Practices

• Project Creation & Management

PROFESSIONAL EXPERIENCE

HUMAN RESOURCE DIRECTOR, 2001-PRESENT

PSA, Phoenix, AZ

Lead department operations comprised of three-person staff. Recruit and hire employees for a range of positions to maintain strong talent pool and meet organizational demands. Counsel executives and area management on employee matters and mediate as warranted to resolve escalated issues. Draft and interpret policies / procedures and update related manuals for continued adherence across the organization. Track employee training to ensure state requirements are met. Maintain personnel files. Prepare payroll and benefits entries. Interpret policy to respond to employee questions. Additional priorities include employee relations, program coordination, and personnel-records management.

Selected accomplishments:

• Instituted new-employee-orientation program policy and delivered new-employee orientation as well as wrote all job descriptions to clearly communicate responsibilities.

• Increased core competencies of staff through training and development programs aligned with agency objectives.

HUMAN RESOURCE ADMINISTRATIVE SENIOR, 1996 to 5/2001

DEPARTMENT OF CORRECTIONS

Contributed to HR department objectives by providing HR services to three state facilities. Ensured adherence to company policies and regulatory requirements in dispensing disciplinary action and carrying out all other employment-related matters. Led staff in performing administrative tasks, including benefits coordination, managing personnel matters, and addressing insurance issues. Selected accomplishments:

• Attended job fairs to recruit promising candidates based on specified requirements, conducted interviews to assess candidates’ qualifications and organizational fit, and presented new-hire orientation to expedite transition.

• Advanced core competencies of employees through staff development.

EDUCATION & CREDENTIALS

Masters Public Administration – Western International University Phoenix AZ (May 2008)

B.S. Management – Texas Tech University, Lubbock, TX

Certification: Certified Trainer - State of New Mexico

Professional Human Resource (PHR) 2011 Senior Professional Human Resource (SPHR) 2012

Computer Skills: MS Office (Word, Access, Excel, PowerPoint, and Outlook), Internet Explorer and HRMS

Various payroll and HR systems including ADP, Paychex, and Mangrove.

Affiliation: National and Local Society for Human Resources (S