Executive Assistant Human Resources

Melanie D. Swan

*** ******** *******, ********, ** 30008 770-***-**** ********@*******.***

SUMMARY:

Skilled and dedicated Senior Executive Assistant with more than 15 years experience coordinating, planning and supporting daily operational and administrative functions. Demonstrated capacity to provide comprehensive support for executive level staff; excel at scheduling meetings, coordinating complex travel and managing all essential tasks. Highly focused and results-oriented in supporting complex, dead-line driven operations; able to identify goals and priorities and resolve issues in initial stages.

PROFESSIONAL EXPERIENCE:

Randstad Corporate (via Randstad Staffing), Atlanta, GA 11/2010 – Present

Executive Assistant (Contract Employee)

Currently serving in an executive administrative support role to two Vice Presidents of Piedmont Hospital, and have previously served in an executive assistant capacity to the Sr. VP of Human Resources at Randstad’s corporate office and within various global corporations to C-Level executives.

•Demonstrates the ability to quickly learn organizational processes, workflows, policies and procedures of various companies.

•Takes initiative and completes assignments with limited supervision.

•Coordinates and collaborates with team members on tasks for executives and their direct reports.

•Manages executive's calendar and appointments to include coordinating logistics for events, conferences, complex international and domestic air travel, visa arrangements, hotel accommodations and ground transportation arrangements.

•Provides specialized project support.

•Generates PowerPoint Presentations.

•Executes complex expense reports for executives.

•Effectively manages day-to-day operations, including maintaining office supplies and equipment.

AMEC Holdings, Atlanta, GA (Engineering/Consultants)

Executive Assistant – Training Coordinator (Contract Employee) 01/2009 – 10/2010

Previously provided executive level support to VP of Human Resources & Career Development. Collaborated with department heads and cross functional teams to identify training programs and finalize training calendar for this global organization. Provided program recommendations, indentified attendance issues, increased productivity, and improved efficiency and reduced errors.

•Coordinated projects and events exercising ability to improvise, improve procedures, and meet demanding deadlines.

•Successfully directed the coordination of 75-100 marketing and training events per year with an audience of over 15,000.

•Planned complex international and domestic air travel, visa arrangements, hotel accommodations and ground transportation arrangements.

•Developed and maintained vendor relations, including negotiating vendor pricing which resulted in an annual savings of over $175,000.

•Conducted and managed online surveys of training program effectiveness.

•Identified and implemented new online event management registration procedure which resulted in more effective workflow.

•Achieved 32% growth in event attendance.

•Conducted employee training for online event management software.

•Directed the work of contract personnel, including ushers, IT, caterers and decorators and supervised all event support staff including setup crews when necessary.

Haverty Furniture Companies, Inc., Atlanta, GA (Furniture Retailers)

Executive Assistant – Marketing Coordinator 01/2006 – 08/2008

Provided executive level support to the Sr. VP and Assistant VP; worked as liaison to real estate brokers, acquisitions and marketing departments in an effort to identify and stay ahead of market trends.

•Managed and coordinated logistics of new store openings. Teamed with marketing department to ensure media and advertisement coverage in appropriate mediums, thus gaining promotion for grand openings.

•Processed payable and receivable invoices using Timberline software.

•Assisted with sales presentations, merchandising meetings and promotional advertising materials.

•Drafted and executed AIA construction contract documents.

•Collaborated with brokers in order to identify appropriate store locations based on ROI and customer demographics.

•Developed and maintained vendor relations, including vendor pricing which resulted in $100,000 in annual savings.

•Directed day-to-day office operations, such as maintaining supplies and office equipment.

•Organized and prepared monthly Real Estate and quarterly Board Member meetings.

•Generated PowerPoint Presentations for monthly executive meetings.

•Monitored and approved expense reports and vacation schedules.

Post Properties Inc., Atlanta, GA (Multi-family Community Developers)

Executive Marketing Assistant (Contract Employee) 09/2004 – 12/2005

Provided executive level support to VP of Human Resources; assisted with creating and executing the strategic marketing efforts for Post Property employee recruitment via tradeshows, internal career development and employee appreciation programs during contracted position.

•Advised department on quarterly budget preparation.

•Provided specialized project support.

•Generated PowerPoint Presentations.

•Managed budget and coordinated logistics for team meetings and conferences

•Planned air travel, hotel accommodations and ground transportation.

•Effectively managed day-to-day operations, including maintaining office supplies and equipment.

Extreme Logic, Atlanta, GA (Software Development)

Executive Assistant – Office Manager 04/1998 – 08/2004

Delivered executive support to the Company VP and the Manager of Sales & Marketing department. Successfully organized and carried out business meetings, conferences and conventions, and special company events.

•Provided Board Members with administrative support.

•Managed and instructed administrative staff support team.

•Effectively communicated with VP in order to direct day-to-day company operations.

•Planned air travel, hotel accommodations and ground transportation.

•Generated PowerPoint Presentations.

•Organized marketing events/meetings/tradeshows.

•Collaborated with field sales management and training to ensure customer’s needs and goals were met at each event.

•Negotiated and managed contacts and purchase orders for trade show events.

•Produced marketing campaigns, brochures, flyers, promotional concepts and proposals.

•Governed accounts payable/receivable, capital budget and financial reports.

EDUCATION:

Business Management - Spelman College, Atlanta, GA 1986 -1989

Business Management - Saint Leo University, Atlanta, GA 2011 - Present

- Effective Communications & Human Relations - Dale Carnegie. Atlanta, GA

- Awarded Administrative Excellence by the American Management Association.

COMPUTER SKILLS:

Proficient in Macintosh and Windows platforms, Customer Service; Sales; MS Word, Excel, Access, PowerPoint, Publisher, Outlook, Lotus Notes, Adobe Photo Shop, ACT, Timberline

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