Edward L. Montgomery

*** ********* ****. *******, **. 30339

Phone, 770-***-****

Email: k70fb4@r.postjobfree.com

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Technical Experience

• Strong knowledge of Intel-based PC hardware/software, network architectures, and related technologies.

• Ability to learn firm proprietary software packages with minimal training.

• Strong knowledge of installation and support of Windows based operating systems

• Functional knowledge of desktop support in all related technologies

Education

Medtech Institute, Atlanta, GA

Certificate: Information Technology Expert, June 2011

CompTIA A+ Certification Test Date: July 2011

Technical Courses: A+, Network+, Windows XP, Windows 7, Server 2003, Network Implementation, Security

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Work Experience

LP Tech Service LLC, Marietta, GA 2011- Present

Intern- Technical Assistant

• Diagnose, troubleshoot and resolve hardware, software or operational issues on client computer systems

• Provide high-level client support and technical resolutions via phone, E-Mail and other electronic mediums

• Assists staff with the installation, configuration, and ongoing usability of computer systems, peripheral equipment, hardware and software within established standards and guidelines

• Recommends and / or performs upgrades on systems to ensure longevity

Engineered Systems & Services, Lawrenceville, GA 8/2009-1/2010

AutoCAD Operator:

Provide support to Engineers by preparing routine layouts, detail drawings, sketches, and diagrams.

• Assisted Senior Engineer with Design and Layout of HVAC & Piping Systems for Waste Water Treatment Facilities.

• Created Sprinkler system layout for Land Application Spray field at a Prison Facility.

• Attend coordination meetings with other disciplines working on the project.

IKON Office Solutions, Atlanta, GA 2/2009-8/2009

Mail Courier

• Provides pickup, and delivery of internal mail to all company locations on a timed schedule.

• Sorted and delivered mail packages to various departments for local Insurance company

• Provided employee training and support

• Maintained mileage log, and maintenance records for the courier vehicle.

Heritage Fare Inc, Cleveland, OH 6/2003-9/2005

Merchandise and Delivery Service Rep

• Maintained product inventory, and managed shipping and receiving of inventory while maintaining the office and warehouse.

• Acquired new accounts and maintained existing accounts with local vendors

• Managed product inventory by setting up all shipping and receiving requests and maintained administrative duties of the office

Smith Moving & Storage, Atlanta, GA 5/2008-4/2011

Foreman/Laborer

• Load/unload household goods or office equipment onto trucks or into storage units

• Provide furniture assembly and placement at customer request

• Managed work progress of all job sites to ensure no liabilities, and completion

upon schedule

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