Jyothy Katla

Phone: 678-***-****

Email: k5xkw8@r.postjobfree.com

Experience Summary

* ***** ** ** ********** in Java / J2EE Technologies.

Detailed knowledge and experience in implementation of Software solutions using Java Servlets, JSP, Struts, Hibernate, spring frameworks.

Strengths include Three Tier, Client Server architecture and Object Oriented Programming.

Has deployment experience on JBoss, Websphere application Server.

Experienced in taking applications from conceptual stage to final installation and

successful delivery to the end user.

Has working experience in production support environment, successfully handling critical production support issues on-time without much or minimal effect to business.

Understanding the application business in detail, ensuring the issues / concerns are addressed by interacting and liaison with various stakeholders / vendors / other teams wherever necessary.

Working knowledge on HP Service Desk ticketing tool as part of application support service delivery.

Adhering to quality standards and suggesting the appropriate process and service improvements in successful delivering the project.

For all application issues - performing RCA, coming up with detailed code level fixes, analyzing the efforts required, assigning to appropriate resource and driving the teams in fixing the issue.

Working experience in L2 and L3 Teams.

Onsite - offshore coordination - Single point of contact from onsite for critical production applications and driving the offshore team in providing necessary support services.

TECHNICAL EXPERTISE

Operating System

Windows XP

Programming Languages

Java

J2EE Technologies

Java Servlets 2.4, JSP 2.0.

Frameworks

Struts 1.2.4, spring 2.0.2, Dozer 3.0, Hibernate3, DWR.

Web Technologies

HTML, XML, JavaScript, Ajax

Databases

IBM DB2, MS SQL

Integrated Development Environment

Eclipse, JBoss IDE 2.0.2

Application Server

JBoss 4.0.5, WAS 5.1

Certifications

Sun Certified Web Component Developer (SCWCD).

Sun Certified Java Programmer (SCJP).

L 0 Banking and Financial Services (Cognizant).

L 1 Banking and Financial Services (Cognizant).

Professional Experience

Client: Western Union Aug’ 09 – May‘11

Project: WU-Money Transfer Application

Role: Senior Java Developer

Description:

Development, Support and Maintenance of Western Union Production Website for 14 New Framework Countries (US, UK, Canada, New Zealand, Spain, Netherlands, France, Germany, Etc.).

Includes Money Transfer flows like Money in Minutes, Mobile Money Transfer, Direct to Bank, Quick Collect, Bill Pay and Money Transfer Status, etc.

Roles & Responsibilities:

Modules are developed based on technologies like Java/J2EE, Struts Framework, Tiles, Hibernate, Ajax, DWR Framework, and MSSQL.

Developed various major/ minor enhancements to Western union money transfer application and handled build, deployment tasks to environments like Development, QA, UAT, Production releases.

Involved in analyzing various critical production defects from technical and business perspectives, implementing solutions/fixes for the same.

Ownership and responsibility in delivering the planned bundles (with high, medium low tickets) within defined timelines ensuring quality deliverables.

Interacting with various teams like Unisys, RSI, DAS, L2, testing at onsite/offshore, working for defects closure.

Environment: Servlets, JSP, Struts 1.2.4, Hibernate, HTML, XML, XSD, JavaScript, Ajax with DWR, Websphere app server, MS SQL server, CSS, RSA, WAS 5.1, Win CVS 1.3, Windows XP

Client: Western Union June’ 08 – Aug ‘09

Project: P 7 CSC Workflow Support

Role: Senior Java Developer

Description:

This project will create a process-centric workflow solution.

The scope of this project is to automate the workflow activities for investigating transactions that are pended / queued for the following reasons:

Over Limit

Security

Duplicate Transaction

Tanked Transaction

Additional Handling

OFAC / Government Sanctions

PFC Interdiction / WU Refused Business

Cuba Immigration and Household Remittance

LPMT / High Risk Interview

Proactive Calling Campaign

The workflow system interacts with various interfaces/systems like IBPM Workflow engine, RSI2, DB2, Unisys, AS400, Tandem and Listener components as part of P7 Architecture.

The system mainly deals with compliance transactions (P7.2) each associated with unique MTCN number stored in Unisys.

The Fujitsu IBPM workflow engine will route and distribute work requests equally among CSR users in a first-come, first-served or arbitrary assignment basis.

The CSR analyses the request and decides to Escalate to Supervisor/Manager or perform actions like Release/Remove/Pend/Refund based on that Work Request’s transaction details.

Also CSR has ability to create Work requests (P7.1) based on details given by Customer like MTCN number, Transaction date etc; either through phone/mail/direct contact.

Workflow application also has ability to send/receive correspondence letters to/from the Customer i.e. Outbound/Inbound Correspondence respectively.

This application was designed using technologies like Struts 1.2 for MVC, Spring 2.0 for Wiring dependencies, Hibernate3 as ORM tool with DB2 as backend database.

Roles & Responsibilities

Involved in developing various use cases as part of P7.2.

Implemented major/minor enhancements as part of P7 Workflow Support.

Fixed several showstoppers and high/medium priority issues and worked for its closure meeting the QA Release timelines efficiently.

Analyzed and resolved various Production/UAT defects effectively.

Apart from development, as part of Release Management, involved in building the packages (JARS, WARS, and EARS) and deployed the same in Application server and involved in testing.

Responsible for attending the regular teleconference with Clients, conducting period meetings to discuss the ongoing project related activities within the teams.

Environment: Windows XP , Java Servlets 2.4, JSP 2.0, Struts 1.2.4, Spring 2.0 and Hibernate 3.1, HTML, XML, XSD, JavaScript, CSS , Struts, Tiles, Dozer, JAXB, IBM DB2 9.1, JBoss Eclipse 2.0.2 Beta , JBoss Application Server 4.0.5, DMS server, WinCvs 1.3, LDAP,Active MQ, JMS, ESB components on Linux environments.

Client: Western Union Nov’ 07 – June ‘08

Project: P7.2 Anti-Money Laundering (AML) Compliance Phase 3 and Phase 4

Role: Java Developer

Description:

Western Union is subject to a variety of legal requirements that entail pending and reviewing transactions conducted by certain consumers.

P7.2 Anti-Money Laundering (AML) Compliance is the project targeting various scenarios for which the transaction can face compliance issue. The scope of this project is to automate the workflow activities for investigating transactions that are pended / queued for the following reasons:

Over Limit

Security

Duplicate Transaction

Tanked Transaction

Additional Handling

OFAC / Government Sanctions

PFC Interdiction / WU Refused Business

Cuba Immigration and Household Remittance

LPMT / High Risk Interview

Proactive Calling Campaign

The project also addresses the functions required to efficiently manage the queues, create new queues, integrate the workflow process and Compliance Analytics, and generate management and queue metrics reports.

This application is to be used for all the compliance transaction across the globe.

This project is development as well maintenance project.

Roles & Responsibilities

Working as a team member, understanding the requirements from client and onsite team and developing the use cases/widgets using technologies like Java/J2EE, Struts, Spring Framework, Tiles, Hibernate and taken care of end to end development and delivery of the project.

Involved in building the packages ((JARS, WARS, and EARS) and deployed the same in Application server and involved in testing.

Worked on JMS, Active MQ Server components as part of P7 backend support. Also came up with a generic JAR which can be used in most of the modules.

Environment: Windows XP , JAVA, JavaScript, Java Servlets 2.4, JSP 2.0, Struts 1.2.4, Spring 2.0 and Hibernate 3.1, HTML, XML, XSD, JavaScript, CSS , Struts, Tiles, Spring and Hibernate, IBM DB2 9.1, JBoss Eclipse 2.0.2, JBoss Application Server 4.0.5, WinCvs 1.3, LDAP, Active MQ, JMS, ESB components on Linux environments.

Client: Western Union Jul’ 06 – Oct ‘07

Project: Western Union P4 Refresh

Role: Java Developer

Description:

Business Rules for AML Compliance change frequently and the existing AML Compliance Infrastructure (ID server and CVBR) requires changes to code if rules’ logic requires any change.

The current implementation requires extensive coding, testing and deployment effort. Installing new code into production also involves complex procedure which involves restarting the existing AML Compliance engine.

The best solution to these problems is using Rules Engine which allows changing business rules at run time without changing core program logic and can be implemented without restarting the engine.

Rules Engines simplify applications by separating business policy or rules logic from process, infrastructure and presentation logic. This separation enables business analysts, rules developers and auditors to develop deploy, modify and manage a business process’s rules with much greater ease and speed.

Roles & Responsibilities

As a developer, I implemented various enhancements, change requests and testing of UI screens during the development of various components of Rules Engine.

Environment: Windows XP , Java Servlets 2.4, JSP 2.0, Struts 1.2.4, HTML, JavaScript, Struts, Tiles, Validation, Eclipse, Tomcat5.5, WinCVS 1.3, Drools-Jboss Rule engine.

Client: Acliff Technologies Apr’ 05 – Jun ‘06

Project: Printing Press Software

Role: Java Developer

Description:

Application are keyed in with the inputs such as size of the paper, number of copies, coloring pattern etc, with this, based on the business logic developed, the application will give the quote / proforma invoice.

Roles & Responsibilities

As part of analysis and design phase, visited client locations, held meetings with key stakeholders and gathered the requirements. Developed UI screens and business logic during development of various modules of the application.

Environment: Windows XP , JSP 2.0, Struts 1.2.4, HTML, JavaScript, Struts, Tiles, Validation, Eclipse, Tomcat5.5.

Education

Master of Technology, JNTU, India

Bachelor of Technology, Kakatiya University, India

Achievements

Received Star Award as part of Rewards and Recognition from Cognizant

Stood as one of the top 10 rank holders in Bachelors.

Stood University Ist in Electronics Department in Masters.

Participated in XXIX inter-state talent tests in mathematics and was 6th rank holder.

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