Manager Customer Service

JAMES DAVID LAMBERT

**** ******** **** • Spartanburg, SC 29302 • 864-***-**** • ********@***.***

Results-focused leader eager to offer broad scope of professional experience, industry knowledge, and academic training toward maximizing your success within a growth-oriented managerial role.

PROFILE OF QUALIFICATIONS

PLANT / PRODUCTION MANAGEMENT • PRODUCT FORMULATION • ANALYSIS METHOD DEVELOPMENT • TEAM BUILDING / TRAINING

LABORATORY MANAGEMENT • ISO PROTOCOLS / AUDITING • PROCESS ENGINEERING / DESIGN • KEY QUALITY CONTROL

HPLC • GC • GPC • FTIR • AA • UV / VIS • ICP / MS • ION CHROMATOGRAPHY • C / S & N / O ELEMENTAL ANALYSIS

GLP / GMP FACILITIES • EMISSION SPECTROSCOPY • POLYMERIZATION • ESTERIFICATIONS • METALLURGICAL ALLOYS

HYDROGENATION • EPOXIDATIONS • DISTILLATION • COMMERCIAL WATER-BORNE / SOLVENT-BORNE FORMULARIES

• Top performer who offers proven cross-functional experience in chemistry, plant operations management, product development / testing, engineering, team building, and ISO 9000 / 9001, and collaborates to initiate forward-thinking efforts to strategically meet and / or exceed industry demand while optimizing key company profitability.

• Ambitious self-starter who plans, prioritizes, and manages multiple tasks within deadline-driven environments.

• Excellent communicator who seamlessly interfaces among industry leaders, supervisors, and science peers.

PROFESSIONAL SYNOPSIS

Department Manager / Process Chemist (Custom / Toll Organic Specialties / Dyes)

SANTOLUBES MANUFACTURING LLC DBA BLACKMAN UHLER SPECIALITIES, SPARTANBURG, SC 2009 – 2011

• Expertly developed and commercialized processes for synthesis of a polyphenyl ether product (PPE) family for use in extreme service lubricants, vacuum fluids, and aerospace applications, and developed processes for two poly-ethoxy diol polyesters product line for use as base fluids for emulsified traction fluids and shear-stable lubricants.

• Drove operations success by reorganizing and managing a 12-member production staff within a high-volume spray drying department for commercial herbicides, including planning workflow to achieve key production objectives.

Strategically steered the company’s forward-thinking laboratory ISO 9000 program.

Reduced inventory of waste / off-quality material 70% while meeting or exceeding demand.

Lab Manager / Formulations Chemist (Silicone Fluids / Emulsions / Polymers)

WACKER SILICONES – KELMAR DIVISION, DUNCAN, SC 2007 – 2009

• Led increased emulsion stability for elastomeric amino-silicone rubber emulsions to enhance storage life in support of global auxiliaries market for hydrophilic softener products for a global textile auxiliary marketing staff.

• Developed state-of-the-art silicone fluid emulsion for use as a durable fabric softener for global applications while effectively managing a North American textile product testing and development laboratory.

Improved RTV silicone rubber elastomer performance for use in high-temperature cable insulations.

Reduced auxiliary product obsolete and / or redundant product line 20% while minimizing slow moving, obsolete raw material / product inventory to aide in maximizing core operations efficiency.

Plant Chemist – Applications / Analytical Lab Manager (Custom Organic Specialties)

LANXESS CORPORATION / BAYER CORPORATION / SYBRON CHEMICALS, INC., WELLFORD, SC 1997 – 2006

• Applied strong leadership skills and sharp analytical abilities toward directing a textile applications lab in applications research, product development, and customer service, including planning and prioritizing workflow via frequent use of Experimental Design software and strategies, as well as serving as plant chemist for all toll / custom products.

Successfully served as a solutions-focused ISO 9001 coordinator and roll-out team chairman.

Achieved 40%+ increase in product yield via new synthesis processes of Guerbet alcohol esters.

Fielded multiple production processes for alkylations, condensations, and fractional distillations.

Research & Development Chemist (Custom / Toll Organic Specialties / Dyes)

BLACKMAN UHLER CHEMICALS, SPARTANBURG, SC 1990 – 1997

• Played a vital role in designing, developing, and commercializing four product portfolios of stabilized sulfur dyes and two product lines of zinc-stabilized diazonium salts for reprographic paper instrumental in boosting success.

• Conceptualized, developed, and implemented analysis methods for numerous products utilizing HPLC and GC.

Led new analysis capabilities and use of Ion Chromatography for Anionic and Cationic analytes.

EDUCATION

Bachelor of Science in Chemistry WOFFORD COLLEGE

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