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OBJECTIVE To obtain a position that will utilize my technical and analytical skills to increase the company’s profitability, organizational effectiveness, employee productivity, and customer satisfaction.
SUMMARY OF SKILLS Technical: • Server (NT,2000,2003); Workstation (Win,9x,2000,XP,Vista, 7) • Experienced in Domain, Workstation and Operating systems • Email servers, Linux, WINS, E-Token, AD, Console One, Lotus Notes • Communication protocols: TCP/IP; STP; RIP • Installments: Cisco Systems; Nortel; 3com • MCTS 2009 ( Microsoft Certificate Technical Specialist) , MCITP (Microsoft Certificate IT professional) Investment / Trading: • Foreign exchange and Stock Market private trading Languages: • Fluent Hebrew, conversational Arabic
PROFESSIONAL EXPERIENCE Quick Click Solution Inc, Owner/ IT Manager, New York, NY 2008-Present • Provide onsite desktop support for hardware, software and network management • Remote control support by Remote Desktop, PcAnywhere, Log Mein and Team Viewer • Upgrade clients' operation system to Win 7 using deployment tools; imaging via Ghost system and USMT • Manage clients upgrade needs to MS 2010, backup systems, antivirus and smart phone applications • Support voice over IP phone and conference system
Calanit-Karmon IT Consulting/Supplier Support Center, Consultant, Herzlia, Israel, 2005- 2007 Bank Leumi L’Israel, Executive Management – Business Division, Network Administrator, Tel Aviv, Israel • Provided technical and network support service for 500 bank employees, including CEO • Managed Windows server providing active directory services, mail services, application services and printer services • Activated and managed video conferences; including setting "Polycom" systems Microsoft Corporation, Technical Support Division, Network Support, Kfar Sava, Israel • Trained internally on Microsoft’s new operating systems; Vista & Office 2007; worked with IT team on installations, operations and debugging for customers using the new systems • Provided phone support for company’s users in local and remote locations • Worked continuously in conjunction with World-Wide IT Operating Center, Assisted departments such as activations, viruses • Participated in internal training courses on differences between systems, new development, and new user’s tools TEVA, Research and Development Division, Network Administrator, Petah Tiqva, Israel • Provided network administration services for 300 employees at pharmaceutical company • Managed access rights; defined and provided technical support • Directed and supervised contractors for telecommunication infrastructures network set up • Worked on Linux system for server operations and image installation • Administered a backup and restoration system • Documented IT procedures and internal policies
ADDITIONAL EXPERIENCE The Israeli Network, Communications Provider, Salesperson, Kfar Sava, Israel 2002-2003 Pointer, Alarm and Security Systems, Technical Supporter, Petah Tiqva, Israel 1999-2002 Military Service Israeli Defense Force: Vehicle Electrician in the Air Force 1997-1999
EDUCATION Baruch College, Manhattan, NY Bachelor of Computer in Information Systems, expected January 2013 Yeshiva University, Sy Syms Schools of Business, New York, NY Zicklin business school courses 2010 Ace, Computer Training Center, Forest Hills, NY CCNA Certification Training Course – Cisco, 2009 Center for Financial Education: Matrix Academy of Finance, Herzeliya, Israel Capital Assets Mngt, Financial Advisor, 2006 Michlala Leminhal (Business School), Rishon Letzion, Israel Network Management Coursework, 2005
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