Anna Cruz
New York, NY ****0
**********@*****.***
Skills: Bi-lingual (Spanish), Microsoft word, Microsoft office, outlook, PowerPoint, IDX scheduling system, Registration System, Medical Manager, impact Scheduling system, Eagle registration, GroupWise, Internet, Connections/state database, lotus notes, FPPS Shared files, Soft lab 4.01, Soft Dent Scheduling system.
EXPERIENCE:
10/10-Present Arbor Employment Search Program
Resume writing
Computer training
Life skills program
Job search
1/07-7/09 Weill Cornell Medical College/Cornell Cardiology Consultants/ New York, NY
Administrative (Medical) Secretary/Assistant Manager
Translated for Spanish speaking patients
Opened and Closed office
Confirmed all patients for both physicians daily for next day appointments
Scheduled various appointments for two high end cardiologists; such as, MRI’s, Ultrasounds, CT Scans, Angiograms, X-rays, Pet Scans, Echocardiograms, and Thallium Stress Tests.
Arranged all medical appointments for international patients visiting NYC
Answered a high volume of calls for both physicians and staff members and provided assistance to staff members in the managers absence
Responsible for all time of service collections for both physicians, including transactions through credit, debit cards, cash and checks
Provided backup coverage for manager as necessary
09/07-12/07 Graham Windham/Tuttle Personnel/ New York, NY
Administrative Clerk
Translated for Spanish speaking foster parents
Responsible for entering data of all closed foster parents/foster children files from Brooklyn, Manhattan, and Bronx offices as well as making sure files were boxed, tagged and ready to transport to warehouse for storage
Responsible for finger printing foster parents for possible acceptance to the agency and logging all foster parents orientation meetings, times and dates of attendance
Temporarily accessed connections/state database for the purpose of finalizing and verifying closed files
Attended children’s functions and assisted with events, I.E. Halloween, Thanksgiving, and Christmas
10/03-06/08 Winston Staffing, New York, NY
Dr. Louis Morledge M.D.
Administrative (Medical) Receptionist
Met and greeted upscale travel and foreign clientele referred by the United Nations temporarily residing in nearby hotels in need of a physician accommodating house calls
Answered a high volume of calls for the physician, the physician’s assistant, nurses and office manager
Scheduled appointments for new and existing patients as well as entering demographics into office database
Accepted and recorded co-payments, including credit and debit card payments, and kept a daily log of all monetary transactions
Made referrals for patients with various insurance companies
Winston Staffing Services/New York, NY
Medical Secretary/Administrative Receptionist/Registration
Held various positions in St-Luke’s-Roosevelt hospital, Downstate (Suny) Hospital, Beth Israel, Our lady of Mercy, Long Island College, Dr. Louis Morledge M.D.and Elizabeth Eden M.D. i.e.; pediatrics dept, geriatrics dept, Emergency Dept, Orthopedics Dept, Cardiology dept, Radiology Dept, Dental Dept, Medical Records. Education: Received GED June- 2008