***-** ***** ******
• LAURELTON, NY *****
PHONE (718) ***-****
• E-MAIL firstname.lastname@example.org
Goal-oriented self starter with strong leadership capabilities and excellent training skills. Organized individual with proven ability to increase and maintain the bottom line.
[1/2011 – 4/2012] Radoslav Jovanovic MD LLC New York, NY
Solely executed all aspects of billing from charge entry to payment posting,
accounts receivable and collections. Supervised and trained front desk staff on our
old billing software system.
Supervised and trained the front desk staff on our old billing software system
Upgraded the office to a new EMR system and assisted in training the office.
Handled all aspects of hospital and insurance company credentialing.
Maintained all DEA, State Licenses and Medical Malpractice forms. Also kept all
Physicians and staff updated on ICD-9 and CPT changes.
Assisted my Physicians in interviewing and hiring new front desk employees.
Updated coding in order to bill correctly and increase revenue for my Physicians.
Provided any support requested by my Physicians including stepping into any
position in the office in order to help the practice run smoothly.
[2/2010 – 8/2010] Eastside Gynecology New York, NY
Cleaned up accounts receivable and caught up on back billing for my practice.
After being employed approximately 3 months, I have generated a substantial
improvement in revenue.
Charge entry, Payment posting, Anesthesia billing, Medicaid billing, to name a few
specific billing duties I personally performed. Also trained staff in these areas
to generate income for my Physician.
Assisted my Manager in re-staffing and personally training new employees on the new
[7/2008 – 10/2009] The Center for Wound Healing Bronx, NY
Far Rockaway, NY
Regional Biller (temporary part time position)
Solely executed all aspects of Hyperbaric and Wound Care billing for two New York
hospitals using IDX and SDK software. Cleaned up accounts receivable and
substantially increased revenue.
[7/2003 – 3/2008] Long Island Women’s Healthcare Group Mineola, NY
Increased profit margin by an annual total of $1,000,000
Troubleshot every aspect of billing and collections for my Physicians.
Audited every claim posted by the front desk, surgical coordinator and billers
daily before transmitting.
Introduced a new software system and personally trained every employee in 3
offices, front desk, back office, 2 office managers and billing staff.
Completely restructured the billing department in order for employees to work
cross-functionally as well as to produce larger revenues.
Implemented ancillary services from idea to revenue generating procedures.
Ex. Botox and laser hair removal
Conducted monthly meetings with the Doctors, Managers and employees. Evaluated
staff, coached and improved management skills.
Credentialed Physicians and negotiated contracts with insurance companies.
Maintained OSHA and HIPPA compliance and kept staff updated on all new CPT, ICD-9
changes and updates.
Lead training classes to teach 7 Physicians how to “code correctly.”
Maintained master calendar of all Physician schedules, meetings vacation time and
Prepared or modified any necessary documents for meetings, malpractice cases, and
Provided organizational support and any necessary administrative support for my
Physicians to include but not limited to: typing, filing, faxing, maintaining
Performed any necessary duties and responsibilities for my Physicians as well as
the staff as requested always in a timely fashion with a sense of humor and a team
[4/2000 – 7/2003] Long Island Women’s Healthcare Group Mineola, NY
Billing Supervisor/Payment Poster
Supervised a team of 4 collectors, 6 front desk billers and 1 surgical coordinator.
Troubleshot every aspect of billing and collections for my Practice Manager.
Promoted to Business Manager due to exceptional dedication and hard work.
[9/1997 – 11/1999] Winthrop University Hospital Mineola, NY
Temporary billing position – hired permanently due to outstanding production and
Medical Mgmt. Masters in Coding Boot Camp 2008
ACOG E/M Coding and Medical Necessity 2005
Masters in Medicare 2005,2006,2007
Medical Mgmt. Coding for Optimal Reimbursement 2006, 2007
ACOG E/M Coding and Medical Necessity 2004
ACOG ICD-9 and CPT Coding 2004, 2005, 2006, 2007,2008,2009, 2012
St Francis College, Brooklyn, NY 1992 – 1993
Johnson C. Smith University, Charlotte, NC 1990 - 1992