Donna Kiesecker **** ******* ***** ****
Waxhaw, NC 28173 (631) ***-****
OBJECTIVE: To obtain a position that will challenge my talents as an administrative assistant and allow me to utilize my tremendous people skills, provide me with an opportunity to showcase my attributes as a team player and grow in and with the company that I am working for.
08/07-Present Peconic Bay Home Health Services, Riverhead New York
Principal duties: Assists Administrator with day to day functions of the Home Care Agency. Coordinate patients schedule, manage and oversee approximately 30 Registered Nurses and physical therapists as well as implement and execute office policies. Maintain vendor contracts, ensures adequate supply of medical and office supplies. Supervises and guides clerical staff. Maintains Human Resource records in accordance with state, federal and JCAHO regulations of all Home Care staff. Assist Director of Patient Services and/or Administrator with hiring process. Performs probationary and annual evaluations of clerical staff and ensures that evaluation documentation of all staff are done in a timely manner. Checks and verifies license status of all professional staff. Attends meetings and keeps minutes of same. Process and distribute mail. Schedule meetings and conference rooms for Administrator/Director of Patient Services. Recommendation and execution of hiring and dismissal of staff.
10/03-08/07 Manorville Eastport Chiropractic
Duties include: Hiring and dismissal of personnel, advertising, lesion between vendors and the doctor, patient scheduling; maintaining patient files; verify insurance coverage; process managed care forms for submittal to insurance companies, medical billing and A/R. Intermediary between the office and various insurance vendors. Verifying appointment ie. patient call backs Typing medical reports; Word Mass Mailings, Re-order supplies.
06/02 – 10/03 Southampton Inn, Southampton New York
Executive Assistant to General Manager
Assist the General Manager and Owner of Hotel in daily operations; assist with furniture, food and beverage purchases and hotel advertising. Ensuring hotel hospitality satisfaction. Perform administrative duties for co-owner in corporate office in NYC twice monthly, including quarterly reports for investors. Assist Reservation Manger with celebrity reservations. Front Desk coverage. Offer assistance in Sales and Accounting Department.
11/00 – 06/02 Advest Inc. Southampton New York
Sales Assistant to Senior Vice President
Duties included money management; opening new accounts; handling heavy phone volume and responding to clients inquiries; preparing and processing forms and information; handling deposits and pay outs; researching; preparing reports, purchasing supplies and completing special projects as necessary.
10/94-11/00 Lakeland Chiropractic Center, Bohemia New York
Duties include: Hiring and dismissal of personnel, advertising, lesion between vendors and the doctor, patient scheduling; maintaining patient files; verify insurance coverage; process managed care forms for submittal to insurance companies, medical billing and A/R. Intermediary between the office and various insurance vendors. Verifying appointment i.e. patient call backs Typing medical reports; Word Mass Mailings, Re-order supplies.
05/89-10/94 B.H. Aircraft Company, Farmingdale New York
JR Programmer/ Sales Order Entry & Government Shipping
Duties included : programming. Created and maintained company Backlog Report.; Entered Government Contracts and Sales Orders into computer; prepared sales orders and created shipping labels for shipments; Responsible for system backups and software installations for company PC users; Secretarial duties for Vice President and M.I.S. Director; Switchboard coverage.
10/85-04/89 Symbol Technologies, Inc. Bohemia New York
System Manager for OCTEL ASPEN Voice Mailbox system including: Maintenance of system software; Served as liaison between Symbol/MSI and Octel Software Support for system updates; Maintained telephone extensions and mailboxes for Symbol/MSI Associates; Insured correct configuration on AT&T system 75. Generate statistical reports; Provided system support and training for end-users; Assisted Communications Analyst in the maintenance of the corporate microcomputer inventory including: Installed hardware and software including internal boards and peripherals for the user base; Evaluated third part providers of microcomputer training programs and maintain list; Provide training and user support for operation of hardware, operating system, and software programs. Provided Hewlett Packard System support including; Liaison between HP 3000 users and Computer Solutions to resolve technical issues; Liaison between AT&T Customer Support Engineer and data Module users regarding cable hookups and maintenance; Modify and update GrowthPower and Speedware programs on an as required basis; Launch user PrintJobs requests, maintain PrintJob Request Log; Create procedures and train users on use of HP 3000 system; Provide technical and application support to users; Supported operating system and hardware, Served as Backup for System Operator for HP 3000.
07/82-10/85 Various Administrative positions
09/81-06/82 Suffolk Community College, Selden New York
MS Windows 2000, Word 5.0, Excel, Microsoft Publisher, Microsoft Office, Act 4.0, Peachtree Accounting software, Access, Lotus 1-2-3, MS-DOS.