Results-oriented leader with over ** years of sales and management experience. Effective communicator with

strong leadership, analytical, problem solving, decision-making, team-building and MS Office & Outlook skills.

Professional Strengths:

Effective Professional Relationships Quality Customer Service Cooperation

Goals Orientated Prompt Follow-Up Job Scheduling

Cost Accounting Sales Budgeting

Professional Experience:

3/11 to 6/2011: National Flood Service/StoneRiver, Inc./Deerfield Beach, FL

Excess Flood Supervisor

Completed procedure manual for the Lloyd's of London excess flood program.

Organized each of the State's individual form requirements for underwriter's use.

2/10 to 2/2011: Number One Realty Corp/Coconut Creek, FL

Property Manager/Realtor

Prepare leases and collect rents.

Facilitate property repairs.

Maintain escrow account.

4/91 to 1/2010: P.J.K. Insurance, Inc. / Pompano Beach, FL

Operations Manager

Managed 6 licensed Customer Service Representatives

Rescheduled work responsibilities to increase productivity by 10%

Completed Operations Manual for Errors & Omissions Audit

Analyze & implemented insurance solutions to meet Client needs.

1/86 to 4/91: Number One Realty and Insurance Corp. / Deerfield Beach, FL

President

Managed 5 employees and 7 Realtors.

Provided property management, maintenance and vendor administration.

Education:

Masters of Business Administration (MBA)

Chartered Property & Casualty Underwriter (CPCU)

Bachelor of Industrial Engineering (BIE)

Licenses:

Florida Real Estate Broker License

Florida Community Association Manager License (CAM)

Florida 220 Insurance License (General Lines, Life, Health)

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