Victoria B. Jones

**** **** ****** ***. ****

Denver, Colorado 80237

303-***-****

Email: jygppz@r.postjobfree.com

Sales Manager, Catering Manager& Event Coordinator

Driving Hotel & Hospitality Profitability Sales Manager

Key Account Sales Manager/ New-Market Development for sales team/ Business Planning & Forecasting/ Development for Catering Menus and training / Strategic Planning with DOS

Dynamic Sales and Marketing Manager, driving consistent revenue gains in the hotel and hospitality industry. Hospitality Manager with an extensive background working within the Hotel & Food/Beverage industry. Track record of increasing revenues and customer satisfaction levels.

Strengths

• Comprehensive understanding of hotel operations, sales, dinning room and catering management

• Detail oriented person, following through on all sales before and after all events with phone calls, emails, and thank you notes to all clients. Organized and thorough; I insured all special requests by the clients and accommodated them to the best of my ability.

• If there are any special requirements to insure a sale or event I make sure that I take care of these requirements as to make sure that the customer will return.

• Well spoken, mature, and extremely congenial. I work well and communicate with all departments to make sure that we are absolutely coordinated for each event.

• I insure Banquet Event Orders and other sales documents are completed for our weekly BEO Meetings and department head meetings. I conduct outside sales calls. Put together sales blitzes for the whole sales team. Closing a sale and keeping the client, so they will be a return customer is no problem.

Professional Experience

Private Wedding/Event Planner 2002-present

Private companies and individuals hiring me to handle their events, weddings, and personal assistant/concierge for them.

Recruit all staff and vendors for each event. Work with all budgets to make sure that each event is with in the budget given. Write final report of the events and pay all vendors and staff.

Red Lion Hotel, Denver Southeast January 2008 – October 2009

Corp. Hotel with 485 rooms, 25,000 sq. ft of meeting space

Sales Manager, Catering Sales Manager, Event Coordinator

Hired to increase sales for Corp., Associations, and Government & SMERF Market. After a while I did Associations, Government & SMERF only. Helped Redesigned all marketing collateral materials, worked with Chef on the redesign of menu’s and Wedding Packages. Met all of my goals, and averaged $50,000 in paid revenue each month.

• Book all weddings: would make arrangements for all hotel rooms for the families and guest. Handle all of the details for the weddings: Which included the following: rehearsals , rehearsal dinners, food for the receptions, bars, flowers, music and ceremony's .Transportation to and from church, airport and any other location that was needed.

• Contacted all Military, Educational, Associations, Corp, and Government & Fraternal Organization to book events as well as rooms.

• As the catering manager I handle all of the logistical requirements; venue, food, beverage, and audio/visual for each event, as well as coordination with the Senior Sales Managers for lodging if necessary.

• I attend all of the events to insure client satisfaction and completion. I insure that all billing for the events are delivered to the accounting in a timely manner, and all payments have been received.

• These are just some of my accounts; Aurora Public Schools, Cherry Creek Public Schools, Sertoma, Aurora Board of Realtors, Buckley Air Force Base, Family of Nazareth Retreats, Alpha Delta Kappa convention, International Christian Visual Media convention.

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Altria Corporation Services Inc., Colorado 2002-2008

Special Events Coordinator

Handling all personal parties and special events for Ms. Pam Inmann, Western District Director of State Government Affairs.

• These included all catering needs; venue, food, beverages, and decorations for all types of holidays, theme parties, and special events.

• Excellent multi tasking capabilities, I managed this job while simultaneously working as the Manager of the Castle Café and the Hospitality/Catering Manager for the Pinery Country Club.

The Pinery Country Club, Parker, CO 2007 - 2008

Hospitality/Catering Manager

The hiring, training and dismissal of Bartenders and Servers, increasing Revenue for the Club through catered events, weddings, resident parties, dining room, and outside corporate events.

• During my employment at The Pinery Country Club I increased Revenue by 20% and resident participation at resident parties increased by 15%. My personal Highlight was planning and executing the Susan G. Kommen Breast Cancer Golf Tournament Banquet for 150 golfers.

Castle Cafe Restaurant & Bar, Castle Rock, Colorado 1997 - 2007

Front of the House Asst. General Manager

The hiring and dismissal of wait staff, personnel development and training, purchasing of supplies, seasonal promotions, payroll and bookkeeping, the scheduling of parties and special events.

• Besides managing the restaurant 5 days a week for 10 Years, I assisted when necessary in all areas of customer interaction; bar tending, waiting tables and hostessing when required.

• During my last two years I increased their revenue 15%. Because of my commitment to excellent customer service, I claim a great amount of personal responsibility for the restaurant's high rate of repeat business.

Park Inn (formerly Best Western Executive Hotel) 2000 – 2001

Privately owned hotel 250 rooms with 5,000 sq. ft. of meeting space

Sales Manager

Hired to Increase room revenues with exciting and creative new sales campaigns along with increasing catering revenue. (Hotel went out of business 11/2001)

• Organize all marketing with the owner

• Reworked menus

• Helped out at the front desk when short handed

• Sold to all markets

Gowns , Crowns and Banners, Castle Rock, Colorado 1997 - 2000

Owner

As the owner of a Beauty Pageant company I organized, scheduled, and conducted pageants in several states for young Ladies ages 1-20 years of age.

• Additional responsibilities included interaction with hotels, lighting and staging companies, parents of contestants, and local newspapers and media. I produced 16 pageants over 4 years.

• Required to sale the events to ladies and their parents, to become one of the contestants. This required a lot of sales time on the phone as well as outside sales calling to high schools, dance academy's , and trade shows . This job is all sales; you have to sell your product to stay in business.

KACTV Channel 8 News, Aurora, Colorado 1993 - 1995

Television Journalist

Television Reporter for Channel 8 News, Actor for commercials being made at the station.

• Researching stories

• writing copy,

• working with the station manager to schedule to schedule stories for news cast.

• This required attention to detail, organization, and fast and accurate reporting skills.

• Worked with the City of Aurora Colorado on all special city events to make sure they received coverage.

Regency Hotel , Denver, Colorado 1978 – 1979

285 rooms with 2500 sq.ft. Of meeting space

Reservation Clerk/Hotel Sales

• Reservations and working at the front desk when needed.

• I assisted in the sales office and working banquets

• I provided personal assistance to all VIP guests of the hotel assisting them with secretarial and personal errands, and directions and transportation around the city.

Education & Certification

• 1993 - Bachelor of Arts, Metro State College, Denver, Colorado

• Major: Communications, Broadcasting, and Theatre

• 1970 - Graduate of Patricia Stevens Finishing School for Girls, Wichita, Kansas

• 1970 – Graduate of North High School, Wichita, Kansas

• Red Lion Sales & Catering training ( was required to pass )

Industry Affiliations

• Denver Hispanic Chamber

• Aurora City Chamber

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