Customer Service Manager

David M. Winter

***** ********* *****

Tampa, FL 33624

Home# 813-***-****

*********@*****.***

Objective-

To contribute to an organization that can use a hardworking, dependable individual with excellent customer service, organizational and managerial skills.

Employment History-

A.S.T.A.R. - All Seasons Travel and Resorts (Direct Seller) Current

-Made outbound sales calls on an automatic dialer to AU / NZ

-Travel coordination manager for A.S.T.A.R. Travel agency

-Processed credit card transactions

Legend’s Hospitality (Suite Runner & Concession) ’11

-Personal care for luxury suite holders running errands and filling food and drink orders, cleaning and stocking suites. Made sure the pantry attendant has everything they need.

-Straightened and sanitized work area

Crispers (Back of House - Cook) ’10 – ‘11

-Straightened and sanitized work area

-Sandwich maker & prep cook

Live-In Caregiver ’09 –’10

-Straightened and sanitized work area

-Daily care of 3 year old child

7-Eleven (Franchise) ‘09

-Straightened and sanitized work area

-Processed and balanced all cash, check and credit transactions

-Achieved Food Handler and ROC Certification

-Trained and supervised new hires

-Oversaw shipments and facilitated deliveries

-Monitored inventory supply

-Generated daily operating reports

-Operated time-delay safe and assisted in transfer of nightly deposits

-Organized stock to maximize storage capacity and enhance productivity

7-Eleven (Corporate) ‘08

-Straightened and sanitized work area

-Processed and balanced all cash, check and credit transactions

-Achieved Food Handler and ROC Certification

-Trained and supervised new hires

-Oversaw shipments and facilitated deliveries

-Monitored inventory supply

-Generated daily operating reports

-Operated time-delay safe and assisted in transfer of nightly deposits

-Organized stock to maximize storage capacity and enhance productivity

Fiore Construction (Construction / Private Contractor) ’04 thru ‘07

-General laborer, drywall installation, painting, install tile/ hardwood floors

Education-

Jefferson Adult and Community Education, GED 8/2003

Expecting to attend HCC in the Winter of 2012

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