clerical, receptionist, customer service, manager

Jennifer Rose

**********@*******.***

*** *. ******* **. ******, MD 21921 443-***-****

OBJECTIVE

To secure a position in administration, typing, bookkeeping, and customer service.

QUALIFICATION SUMMARY

• Dynamic professional with over 13 years experience in customer service.

• 5 years of management and 9 years of inventory ordering and control.

• Experienced in Microsoft Word, and QuickBooks.

• Broad base of readily adaptable skills include:

Bookkeeping Business management

Customer service Budgeting

Data entry Filing

Payroll

Excellent problem resolution and solution implementation skills.

Classes

• QuickBooks Pro 2007 Course for small businesses

• August 22, 2007 and August 23 8:30-12:30

Professional Experience

Wavelengths Salon and Day Spa 08/1997 – 06/26/2010

Manager, receptionist, Inventory ordering and control

• For a Hair Salon with 19 employees, responsible for payroll and the administration of employee benefits including but not limited to; Vacation, dental insurance, employee incentives, etc.

• Maintain a positive attitude in customer relations. Address and solve employee and customer problems.

• Skilled at answering multiple phone lines and multi tasking.

• Schedule appointments daily

• Responsible for all banking and deposits.

• Responsible for QuickBooks, checkbook, and client data entry.

• Weekly inventory ordering and control

Contact this candidate