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Customer Service Data Entry

Location:
Corpus Christi, TX, 78412
Posted:
March 29, 2012

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Resume:

Carla Woods-Grigsby

**** *******

Corpus Christi, TX 78412

325-***-****

jsqr8j@r.postjobfree.com

Objective

To obtain an Office/Clerical position in which my customer service, bookkeeping, clerical, and general office skills will contribute to greater efficiency and productivity.

Qualifications

Advanced customer/client service and multi-line telephone skills. Accustomed to most office equipment, cash handling, and office support. A/P, A/R, and Payroll through various software programs. Familiar with Microsoft Excel and Office. Proficient data entry, and strong filing ability. Knowledgeable in collections.

Education

Bronte High School Bronte, Texas 1985 GED

American Commercial College Received Senior Accounting Diploma 1991

Child Care Administration/Certification Courses 2000-2004

Experience

DCS, Inc. A Performant Company Recovery Specialist 09/09 to 03/11

Managed a portfolio of accounts for the clients such as The Department of Education and other contracts in order to locate and recover defaulted student loans. Outgoing calls, state-of-the-art skip tracing tools.

All American Chrysler, Jeep, Dodge, and Honda of San Angelo (Lithia Motors) 05/08 to 08/09

The duties preformed but not limited to, Receptionist for the Honda Dealership and Service Center. Booking Repair Orders, cashiering, multi-line phone system, trained and certified in Honda Warranty. Data entry for warranty receivables. Supported finance office by organizing customer’s car deals/packets for the main business office. Promoted to Chrysler, Jeep, Dodge Service office where customer service, cashiering, and booking/closing repair orders where the main obligation.

Harlow & Harlow, LLC Bookkeeper07/07 to 02/08

Bookkeeping for numerous clients, which involved accounts payable, accounts receivable, payroll, filing sales tax, and bank reconciliation. Multi-line phone system, phone-slips for office communication. Prepared spread sheets, filed, and filled in as receptionist at any given time.

The Geo Group, Coke County Juvenile Justice Center. File Clerk 11/04 to 7/07

Worked under the Assistant Wardens command; filing resident folders that contained confidential information. Assisted Programs Clerk and Case Managers with data entry. Photographed and booked Residents as they entered the facility. Mailed documents pertaining to residents progress to the residents parents or guardians. Participated in the Safety Committee as a Collateral Duty Safety Officer. Assisted Risk Manager with inspections. Supported all Administrative Department with receptionist backup, data entry, distributing supplies and fundraisers.

Other Experience

Twelve years in the child care field, six of those years owned and operated a registered home child care.

References Available Upon Request



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