AZMINA HAJI,

*** *** *** #***

San Mateo, *****, CA

Tel: 650-***-****

OBJECTIVE

Administrative Assistant/Customers Representative

SKILLS

Customer Service, Sales and Marketing, Administration, Secretarial, Medical Office Procedure, Windows, Word Perfect, Keyboarding 55 WPM, Telephone operating, Scheduling appointments, Billing, Able to Multi Task.

EDUCATION

Medical Administration Assistant

Completed Grade 12 – outside USA

Customer Service Training, One Year Secretarial, Back office course and cashiering training.

San Mateo County /Regional Occupational Program (ROP) Burlingame City, CA- Medical Administrative Assistant Course.

Trained in Medical Terminology, Customer Service, Reception and telephone Techniques, Patient Records, Office Management, Admitting and discharging patients, Computers – Med software program, HIPPA, and internship.

EXPERIENCE

2009-To -date – Autocare of Redwood Shores

Administrative Assistant/Customer Service Associate

My duties include Appointments with Customers, Customer Service, Data Entry, Telephones, and Filing Invoices/payments.

Medical Administration Assistant

2010 October – December 2010

Completed Internship at San Mateo Medical Centre at Food Services.

Duties included, Customer Service, working on Food Charts on Excel, Filing, and Calling Members of Food on Wheels for re-assessments, home visits, input data for New Members and creating weekly Menus for Belmont Adult Care and Child Care attend to phone calls, create tray meals.

2006-2008 – Yasmina Fashions – Toronto, Canada.

Sales /Shop Manager

In-charge of Bridal Indian clothing store, Customer Service, maintained inventory and scheduling. Designed in-house displays that promoted the store sales, developed and implemented successful marketing strategies to promote business.

2004-2005 – Sanofi Pasteurs – Toronto, Canada.

Medical Secretary/Administrative Assistant

Worked in Research Department with Doctors and Scientists. Booked Meeting rooms, Controlled Bar –lock Keys for the Labs, Handled all Front Desk Duties which include – Customer Service, telephone operating, receiving the guest and administration, Arranged travel, catering, Received/Dispatched lab samples.

1999-2003 -AKIBA BANK LTD –KENYA,

Personal Secretary/Administrative Assistant to Manager.

Customers Service Rep, Initiating referrals for new business Opening Accounts, Term Deposits/ Negotiating interest rates for term deposits with clients. Handling unpaid checks and customers’ accounts and balances with confidentiality. Creating Loan proposition documents for mortgage, Filing, telephone and other Administration duties.