Chandan Panda

SAP CRM Functional consultant

Mobile no: 970-***-****/964-***-****

Email: jq6cj1@r.postjobfree.com

Professional Summary:

* ***** *** * ****** of experience in IT Industry(SAP-CRM)

Knowledge in understanding the Business Process.

Excellent track record of Analytical, Interpersonal, Communication and Presentation skills.

SAP CRM Functional Proficiency:

Base customization – Business partner, Product master and organizational model, partner determination and various transaction types.

Marketing - marketing planning, campaign management, segmentation and lead management.

CRM sales - Quotation & order management, Account & opportunity management, Activity management and territory management.

Key configuration settings in web UI such as navigation bar profile and role configuration key. Web UI field grouping.

Conceptual knowledge on middleware.

Academics:

Graduation in BBA, 2006

10+2 from Sunabeda Public School, 2003

10th from Sunabeda Public School, 2001

Professional Experience:

Currently working with Philexin data Solutions as a SAP CRM consultant, since Feb 2009, -till Date

Technical skills:

ERP : SAP CRM 7.0

Microsoft Office

Project: 3 Feb 2012 – till date

Client : Celestial Bio Labs

Team size : 10

Environment : SAP CRM 7.0

Role : Functional Consultant

Client Description:

Celestial Bio Labs are the manufacturers and suppliers of a wide range of ayurvedic and allopathic medicines. The organization is a pioneer in the field and offers an extensive array of precisely formulated medicines that follow an age old science.

Key Responsibilities:

• Customization of business partners

• Worked on marketing plan and campaign management.

• Segmentation of business partners, define data sources and attribute list.

• Worked on Territory management.

• Maintained organization determination procedure, assigned action profiles to relevant transaction types for automatic partner processing.

• Customized the transactions (business activities, lead, opportunity and quotation). Customized the partner determination procedure, status profile, and organizational data profile, date management. Copy control settings in transactions.

• Created business roles-role configuration keys, PFCG roles assigned to USER IDS.

• Worked on web UI settings such as navigation bar profile and technical profile and lay out profile.

Project: 2 Aug 2010 –Dec, 2011

Client : Roca.in

Team size : 8

Environment : SAP CRM 7.0

Role : Functional Consultant

Client Description:

In India, Roca creates a 50% joint venture with the company Parryware, a leader in this market, in the year 2006. In 2007, Roca acquires the remaining 50% of Parryware. The corporate office is based in Chennai. Roca is a reference point for progress, reliability, excellence and leadership in defining the bathroom space

Key Responsibilities:

• Customization of business partners

• Worked on marketing plan and campaign management.

• Segmentation of business partners, define data sources and attribute list.

• Worked on Territory management.

• Maintained organization determination procedure, assigned action profiles to relevant transaction types for automatic partner processing.

• Customized the transactions (business activities, lead, opportunity and quotation). Customized the partner determination procedure, status profile, and organizational data profile, date management. Copy control settings in transactions.

• Created business roles-role configuration keys, PFCG roles assigned to USER IDS.

• Worked on web UI settings such as navigation bar profile and technical profile and lay out profile.

Project: 1 Feb 2009 – May 2010

Client : Fena

Team size : 10

Role : Associate Consultant

Project Description:

Fena is a professionally managed company which seeks to realize the vision within the framework of its well defined value system. It has developed a core competence in the manufacturing and marketing fields and is continuously adding an existing range of new products in Fabric Care and Personal Care segments for domestic and export markets.

Key Responsibilities:

• Worked with marketing plan &Campaign management.

• Customize the campaign types, objectives, tactics, Authorization.

• Segmentation of business partners, define a data sources and attribute list.

• Configured the target groups with business partner segmentation.

• Customization of Lead origins, priorities. Lead groups.

• Define the questionnaire for Lead and Assigning Qualification levels to Questionnaire.

• Customization of attributes and set types for products.

• Maintained ERMS Configurations to enable Email Campaign – Manual.

• Responsible for creation of System Users & Business Roles.

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