Patricia A. Rivers

**** **** **** **

Woodbridge, VA, 22193

Email: jpkqeb@r.postjobfree.com

Cell: 571-***-****

Security Clearance: TS/SCI

Education: Bachelor of Science (1985)

Information Systems Technology Specialist

Flexible and highly accomplished network/systems administrator offering 16 years of expertise across a wide

range of functions: operations, configuration, installation, diagnostics, maintenance, and support. Oversee

high-availability and mission-critical networks and systems, monitoring and maintaining high performance

levels and diagnosing connectivity issues. Experienced in communications support systems, message

processing and handling, intelligence data handling systems, LANs, WANS, and dedicated communication

circuits.

Areas of Expertise

Systems/Network Planning ~ Network Performance Monitoring ~ Network Connectivity ~ Systems analysis,

hardware maintenance ~ Systems Management ~ Policy & Procedures ~ AMSH ~ Team Coordination

~WSUS~SMS, Help Desk Support ~Defense Message system Server Administration 2003~ Data Security &

Backup 12.1 ~ Active Directory 2003 ~ TCP/IP~DNS~ Configuration Cisco ~Routers TDMA, FDMA ~ OSI

layers~ TCP/IP~ Routing protocols~ Comsec Security~ Structure Query Language ~ TACLANE, AN/CYZ-10 ~

KG-84~KG-13, KG-175, KIV-7, KIV-19, AN/GSC-52A, USC-28s, KG-194s, Satellite Modems, Frequency

Converters, O-scopes, Spectrum Analyzers, Fireberd 6000A,~ STE~ STUIII~ NSA Encryption System~

Ethernet~ Thin/Thick Clients

Technical Certifications

Microsoft Certified Professional, A+, Network+

Professional Experience

General Dynamics

Network Technician

07/2012- Present

• Responsible for checking the computers and related applications to maintain smooth operations.

• update the network manager about the installation and configuration of various applications.

• Assist in maintaining and repairing the network infrastructure like operating systems, routers and other

network related components.

• Set up and configure VTC’S for clients around the world, troubleshoot and resolve all issues with

VTC’S using Sybil.

• Check all the components and identify the potential issues.

• Computer technicians have to prepare written materials to convey the information regarding the

servers to the organization in a professional manner.

• Ensure e-mails,VOIP, address are made available to authorized users.

• Make recommendation to the organization on aspects such as network addressing systems and

network configuration.

Strategic Technology Institute INC.

Nalcomis Administrator

12/10- 07/2012

• Orders and Flight system security, database integrity and configuration management is maintained.

Optimized NALCOMIS OMA shall utilize two way data replication as preferred means of data

movement between Optimized NALCOMIS OMA activities and Naval Aviation Logistics Data Analysis

for Configuration changes, Technical Directives, Work Documents

MISource INC.

System Engineer/Administrative

01/10-07/10

• Provided Technical support for DIA Clients an end-to-end turn-key System to include virtual desktop

infrastructure(VDI) Application Virtualization (AV), and multi-Security Level (MSL)

• Administrate and maintain System Center Configuration Management to assess, deploy, and update

servers, client devices across physical and virtual environments, while incorporating Simple Network

Management Protocol that facilities the exchange of management information between network

devices which is a part of the Transmission Control Protocol/Internet Protocol.

• Planned, selected, installed, tracked and administration of hardware and network infrastructure

• Used Web Sybil database for creating and managing records, data migration, ensured reliability of

network Connection

• Maintained databases in support of the DIA community, created reports and queries and organized

spreadsheets for personnel

• Used Citrix as one of DIA online tool to installed/configured on servers that allows multiple users to

access/share installed application directly from the web.

• Published Web services on Internet Information Services 7 Server

• Created, add new web sites

• Use HTTP security and ASP.NET Web

Advance Facility Management Services INC.

Telecommunication Specialist

11/ 08- 09/09

• Configured equipments to Satellite Access Authorization and Gateway Access Authorization

• Operated and configured Communication security Crypto equipment followed incident reporting

procedures, performed daily PMCS on all System equipment.

• Configured equipment based on DISA Technical Service Orders, worked with customers to

analyze faults, isolate, and resolved problems in various types of interactive communication

transmissions such as IP Digital Data and voice communication traversing

DSCS/WGS/MILSTAR Satellite and DNS network.

• Used test equipment/Data Transmission Test Sets to determine defective equipment or

degraded facilities, while ensuring that all regulations and policy governing accountability and

destruction of keying material we followed.

Chenega Technology

System Engineer

01/08 -10/08

• Installed and configured VMware infrastructure 3.0 ESX Server and Virtual Center 2.0

• Maintained and monitored Global Information System(GIS) integrates hardware, software, and

data for capturing, managing, analyzing, and used this information to display all forms of

geographically reference information

• Built and maintained user accounts for Siprnet and Niprnet users using Microsoft Windows

Server 2003 and Active directory 2003, also resolved help desk issues for users, performed

backups and restored for more than 100 virtual servers

• Assist the Disaster Recovery Team in implementing continuity Of Operations Plan to ensure that

the capability exits to continue essentials agency function across a variety of emergencies.

• Assist with the Business impact Analysis to identify the client crucial systems and process and

the effect an outage would have for the client, and have a plan to which part of the business

should be restored first.

• Used Department Of Defense Assurance Certification to ensure risk management is applied on

all Information System with DOD wide Formal and standard set of general tasks, and a

management structure process for the certification and accreditation of all DOD IS, which I

maintain IA posture throughout the system’s lifetime.

• Assist with Enhancing Business Process Management with Simulation Optimization.

• Utilized HP Blades, Linux for Niprnet, Siprenet, JWICS, assist Information Assurance Team in

performing Security scans, provided technical inputs, reported ESX Findings conducted and

reviewed Security Accreditation Process in Accordance with DOD Information Technology

Security Accreditation Package in accordance with DITSCAP Application Manual DOD 8500

Series Information Assurance documentation review system

NCI Information System INC.

Sen. System Administrator

11/06 – 11/07

Washington, DC (United States Capitol Police)

• Trouble shooted tickets that were created using Remedy Ticket Tracking System, created email

accounts using Microsoft Exchange Server 2003 and Active Directory

• Performed backup restores using VERITAS backup 12.1 Software incorporating SANS support

disk mirroring, backup and restore, archival and retrieval of archived data

• Trouble shooted DNS/TCP/IP issues, data migration from one storage device to another and the

sharing of data among different servers in the network.

• Added or removed systems to primary domain, responsible for monitoring and notifying

customers about downed links located at 75 plus organizations with over 100 plus core

routers/switches based in the US and overseas

• Monitored 6 different networks to ensure that connectivity is maintained via What’s Up Gold.

Monitor specific services through Microsoft Operations Manager and alert assigned contacts

• Provided above standard customer services to Capitol Police personnel. Configured Blackberry’s

for E-mail services, Private Key Infrastructure Trusted Agent for resetting CAC PINS, processed

configure laptops for remote access to the network

• Installed and upgraded Windows Server 2003, active Directory using active directory prep tool to

update the Directory Schema, use Active Directory Migration Tool which includes wizard that

automates migration task such as copying users, groups and services accounts, moved

computers, migrated trusts and performed security translation, trust infrastructures as well as

group policy and service principal names

• Install, configure Window 7 servers, workstations, hardware, peripherals, services, settings,

directories, storage, in accordance with standards and project operational requirements.

• Develop and maintain installation, configuration, procedure, and contribute to and maintain DOD

network standards.

Navy/Marine Corp Intranet

Server Manager

01/2005 – 11/ 2007

United States Navy

Information Systems/Network Administrator

11/85 – 11/04

• Served on six-member administration team maintaining more than 400 windows 2000/2003

Advance Servers for the Norfolk Naval Shipyard; created and administered NT accounts for

5000+ users, ensure proper domain replication, resolve reach-back permission problems with

the NMCI (Navy/Marine Corp Intranet) network, and assisted in resolving trouble tickets

• Successfully performed several full redirected Microsoft Exchange 2003 restores; included

restoration of individual mailbox properties using CSV files, Simple mail Transfer protocol and

Post Office Protocol or Internet Message Access Protocol, Microsoft Exchange or Lotus

Notes/Domino to access their mail box accounts on the mail server, use File Transfer Protocol to

transfer files using Transmission Control Protocol/Internet Protocol to users fast and reliable.

• Managed two state-of-the-art computer labs including all installation, operational, and

maintenance functions for 300+ servers

• Oversaw server and desktop configuration, systems performance, network availability, and the

administration of six Microsoft Exchange 2000/2003 servers within an Active Directory domain

• Planned, coordinated, and implemented network security measures, backup databases,

maintained Global Address Lists, and provided technical expertise to management team

• Troubleshooted reported system errors and recommended solutions to eliminate future

problems, identified and executed network and system enhancements, responded to server

alerts, provided data backup and recovery, and ensured security updates and patches were

properly implemented on all servers and workstations. Solely administered legacy network for

East Coast Human Resources Service Center (HRSC) headquarters

• Processed all forms of telecommunications through various media, operates, monitors, and

controlled telecommunications transmissions, reception, terminal and processed equipment,

performed duties of traffic clerk watch officer, monitored traffic flow, took corrective action, loads,

prepared computer programs, operated test equipment, requisition supplies, and maintained

maintenance records

• Managed The Global Command and Control System Maritime(GCCSM) while supporting the

mission awareness, deployment, Planning, force readiness and intelligence, capability and aids

in the decision- making process by receiving, retrieving, and displayed information relative to the

current tactical situation, managed data on the readiness of neutral, hostile, friendly forces in

order to execute the full range of Navy mission in near real-time via external communication

media via LANS, SIPRNET, NIPRNET, JWICS, and direct interfaces with other system

• COMSEC Custodian for a Navy account with experience in electronic Keying Material System,

crypto key generation and distribution, experience in fill devices technique, installing,

dissemination, destruction, inventory, and handling, and performing courier duties for COMSEC,

keying, diagnostics testing of keying material, maintaining COMSEC records, provide support for

establishing secure voice circuits, Data Links and ensuring COMSEC compliance with

government regulations.

Education

Bachelor of Science (1985)

South Carolina State University, Orangeburg, SC

Associate of Science Network Management and Security (2002)

Naval Technical Training Center, Correy Field, Pensacola, FL

Associate of Science Computer Systems and Organization (2000)

Fleet Training Center, Norfolk, VA

Associate of Science--- Electronic Key Management System (2003)

U.S. Navy Fleet Training Center, Mayport, FL

Associate of Science--- Strategic SHF SATCOM SYSTEMS

Naval Training Center San Diego, California

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