OLGA CORPORAN LESTRAD

*** **** ***** ******, *** York, NY 10039 • 917-***-*****212-***-**** • jkq4m5@r.postjobfree.com

TRAVEL AGENT / RESERVATIONIST

- Offer 20+ years in sales and customer service experience throughout the travel industry.

- Provide complex travel consultation with a demonstrated knowledge of domestic/international travel

- Maintain an excellent track record for effectively managing and growing individual accounts.

- Maintain exceptional research, time management, and problem resolution skills

- Effectively communicate with people of all ages. Fluent in native Spanish, and can handle some English

PROFESSIONAL EXPIRIENCIE – Overview

Demonstrated success record in:

Hands on experience in broad areas of traveling including air/bus/cruise and hotel reservation, coordination of U.S., Latin America and European group tours, e-ticketing and boarding pass processing.

Acting as a liaison between customers and airline personnel to provide timely information concerning flight schedules, close outs, stand-bys, connections, payment, ticket exchange, and refunds.

Planning and coordinating promotional campaigns for air and land-based European vacations.

WORK HISTORY

Independent Travel Agent 2005 – Present

• Selling and organizing group tours, cruises, and trips all over the world.

Services Travel, Dominican Republic 1-809-***-**** 2000 – 2005

Mundi Tours, Dominican Republic 1-809-***-**** 1998 – 2000

Saskia Tours, Dominican Republic 1-809-***-**** 1993 – 1998

TRAVEL SYSTEMS

• SABRE

EDUCATION

• High School Diploma

• English as a second language in Universidad Apec, Dominican Republic.

• Received training in BSP, customer service, tourism packages, advanced airline pricing, and SABRE.

• Microsoft word and other computer programs

• I have acquired other technical skills.

Personal Reference 1-516-***-**** Victor Valdez/ Delta AirLines

1-202-***-**** Marcia Lue-Chung

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