Customer Service High School
Resume:
Karen Cisneros
• **** Esters ct. Irving, TX *****
• *****.*.********@*****.***
Personal Profile
• I am a double major for dancing and business administration.
• I plan to transfer to UT at Austin in 3 years
• I am capable of using Microsoft word and typing 50 wpm
• Excellent customer service skills
• Always prompt and work well in a fast paced environment
Education
Warren Travis White High School
- 4505 Ridge side dr. Dallas, TX 75244
- High School diploma 11'
Northlake Community College
- Irving, TX 75038
- Currently Enrolled
Experience
Professional Experience
Beto’s HVAC (Summer 2010)
- 2750 Northahven Ste. 212 Dallas, TX 75229
• Receptionist
- Work orders
- Stocking
Professional Experience
Appliance Warehouse (December 2011 – June 2011)
• CSR Agent
- Submitted inquiries
- Work orders
- Provided customer service to inbound callers under 60 seconds
Activities
• Farmers Branch Manske Library ( June 2009 )
- Volunteered signing up teens for the libraries summer reading club
• Sync Leadership Program ( June 2009 – December 2009 )
- Represented my high school and met with different students to get a better understanding of teen contact crisis line and suicide hotline to reach out to students in school.
- Volunteered passing out flyers for suicide awareness to each to teacher at school to discuss with students.
- Involved myself in many activities in this program.
• Key Club ( September 2009 – February 2010 )
- Passed out sandwiches to the homeless in down town Dallas
- Volunteered in many churches and soup kitchens serving food
• Longhorn Predominant Ladies ( August 2009 – May 2011 )
- School spirit group (president)
- Attended every football game supporting the players
- Made posters for every school function
- Raised money to help the death of a student’s family pay for funeral expenses
• Caballeras Drill team ( January 2010 – May 2011 )
- Performed during half – time at football and basketball games
- Made co – captain senior year
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