MELISSA ANNE DUNCAN

**** ********* **** #***

Charlotte NC 28273

980-***-****

Creative, self-motivated and driven professional with nine years experience seeking the opportunity to add originality, organization and a positive work ethic to my environment.

Experience:

Labor Relations Analyst- Union Accounting Oct 2009-Current

Compass Group -Charlotte, NC

Translate Collective Bargaining Agreement language

Evaluate H&W, Pension, and Dues benefits and remit based on strict deadlines

Audit previous contributions for accuracy, ensure compliance with CBA

Build and maintain relationships with multiple Funds, including meeting SLA for Customer Service

Train new teammates, Support Union Accounting manager

Accounts Payable Audit Feb 2008-Oct 2009

Compass Group- Charlotte, NC

Audit and analyze all payables from 2005 to current for duplicate/ incorrect remittance

Instigate reclaim of money from Vendors

Reconcile Unclaimed Property/ Escheatment of Unclaimed payroll checks

Provide Customer Service to Vendors indebted to Compass

Administrative Assistant/Accounts Payable May 2007-Mar 2008

Lindy’s Homemade Italian Ice -Charlotte, NC

Administrative Assistant to CFO and CEO

Full cycle accounts payable, process and post invoices to the general ledger daily

Bank Deposits, Expense Reports, Travel Arrangements

Conduct monthly raw material inventory

Implementation of customer service contact/follow up program

Planned and executed Customer Appreciation Day quarterly

Accounts Payable Specialist Feb 2002-May2007

Lake Hickory Country Club Hickory, NC

Support Controller

Full cycle accounts payable, processed 500 invoices weekly, printed and cut checks

Posted invoices to the general ledger and reconciled statements

Responsible for sales tax reporting

Daily banking deposits and reconciliation of cash flow

Conducted monthly raw material inventory and tracked cost of sales

Education:

Queens University of Charlotte – B.A. Business Administration; Anticipated Spring 2012

Skills:

• SAP Reporting

• Quickbooks, Peachtree

• Microsoft Office 2007 Certification- Advanced Level

• PhotoShop, Quark

• Franklin Covey- Project/Time Management Certification

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