Michelle Santiago

**** ******** ** ************ ** 19124 Apt. C

Cell (267) 333- 3017

Email: jicqfo@r.postjobfree.com

EDUCATION:

****-****

Spring-ford High School, Royersford, Pa

Graduated from Southeastern High School.

EXPERIENCE:

Child care

2004 - Present

Provide child care for several families.

Attended child development classes at Spring-ford.

Volunteered in school daycare at Spring-ford.

Ensured fun and safe play environment.

Prepared snacks and lunches and cleaned up afterward.

Maintained schedule, including naps and outside play time.

Completed light house keeping duties, such as dishwashing and vacuuming.

Furniture Store:

2004 – 2005

Worked at Solano’s Furniture Store.

Provided assistance and advice to customers within the store.

Responsible for selling objects.

Organized store and stocked up new items.

Answered phone calls.

Waitress:

2006 – 2007

Escorted customers to their tables.

Took their orders.

Informed customers of daily specials.

Served food and beverages to customers.

Stocked service areas.

Cleaned tables and dishes.

Dollar tree:

October-2009- March-2010

Cashier

Customer service

Recovery- returning all items back to its proper place

Maintenance

Sales associates

Stocker

Don’s check cashing:

March-2010- July-2010

Teller

Customer Service

Cashing Checks

Money Orders

Money Grams

Bill Payments

Toys R Us:

November-2010- January-2011

Cashier

Sales Associate

Recovery

Maintenance

Stocker

Customer Service

Philadelphia Zoo Gift Shop

March 2011- July 2011

. Cashier

. Sales Assiciate

. Maintenance

. Stocker

. Customer Service

. Recovery

ACHIEVEMENTS:

Received CNA license in 2009.

Volunteered at Dear Meadows nursing home.

Provided bathing and care of patients.

Assisted patients with their everyday living necessities.

Certified in CPR in 2009.

SKILLS:

Cheerleading (being part of a team).

Perfect attendance and punctual.

Proficient with Microsoft word, Power point and the Internet.

Very good with kids.

Organized.

Caring, honest, loving and hard working.

Dedicated and loyal.

. Outstanding Customer Service.

Fast learner

Multitasked

Bilingual

References:

Available Upon Request

organization and planning skills

work management and prioritizing skills

verbal and written communication skills

problem solving ability

attention to detail

accuracy

flexibility

reliability

teamwork

answer phones and transfer to the appropriate staff member

take and distribute messages

greet public and clients and direct them to the correct staff member

coordinate messenger service

receive, sort and distribute incoming mail

monitor incoming emails and answer or forward as required

prepare outgoing mail for distribution

faxing, scanning and copying of documents

maintain office filing and storage systems

update and maintain databases such as mailing lists, contact lists and client information

retrieve information when requested

Contact this candidate