Sarah Smith

**** **** **** ***** *** C

Smyrna, GA 30080

404-***-****

jgfbji@r.postjobfree.com

________________________________________

Over 11 years of experience in customer service including processing orders, office support and client relations.

Core Strengths

Communication Skills Detailed Oriented

Organizational Skills Micro Soft Word

Problem Solving Phone Skills

Professional Experience

Yogurt Land, Atlanta, GA 2011

Food Service Employee

• Prepare and set up trays for yogurt toppings.

• Replenish, stir, and take temperature of yogurt.

• Keep store clean, disassemble, reassemble, sanitize machines and other manual labor.

• Handled monetary transactions using a cash register.

Ryla Teleservices, Kennesaw, GA 2008-2010

Customer Service

• Received incoming calls and processed orders.

• Assisted customers with questions and concerns regarding status of their accounts.

• Directed calls to the appropriate departments.

SQ Strategies, Outbound Call Center, Atlanta, GA 2004-2008

Data Collection Interviewer

• Collected and entered data conducted through telephone interviews pertaining to patient’s quality of care during their hospital visit.

• Represented the hospitals in a professional and courteous manner.

• Provided patients the opportunity to express their opinions about their hospital visit.

International Business Machines, Kennesaw, GA 2000-2002

Customer Service Representative

• Received calls from customers regarding their order status.

• Directed calls to the appropriate work groups.

• Processed manual orders.

• Assisted technicians in determining substitute part numbers.

Education

Texas Christian University, Fort Worth, Texas

The Westminster Schools, Atlanta, Georgia

Volunteer with Muscular Dystrophy fundraiser

Contact this candidate