Dennis Yates

*** *** **** ******* **** ~ Strafford, New Hampshire 03884

603-***-****

jclopt@r.postjobfree.com

Senior Director Organizational Development

QUALIFICATIONS PROFILE

Seasoned, highly analytical, and versatile professional, with broad-based background in developing, planning, and implementing strategic and operational initiatives that improve

and maximize organizational, team, and individual potential. Exemplify efficient time and budget management, interpersonal relations, and leadership capacity to accomplish both

self-directed and organizational goals. Demonstrate unparalleled abilities in conceptualizing and executing innovative solutions that enhance performance. Thrive in overcoming

challenges; possess an outstanding track record of success in solving major operational problems through innovative and systematic application of problem solving processes.

Exhibit strong capability to deliver and perform human resources, management, and supervisory duties. Extremely capable to multitask in fiercely competitive and fast-paced

environment while managing interchanging priorities. Currently possess a Top Secret Clearance. Retired USAF veteran.

AREAS OF EXPERTISE

- Operations Management

- Staff Development

- Program/Project Management

- Productivity and Performance Management

- Leadership and Team Building

- Policies and Regulation Development

- Risk Management

- Public Speaking

- Organizational Change Agent

- Meeting Management and Facilitation

- Conflict Resolution

- Leadership Development and Training

RELEVANT EXPERIENCE

JACOBS TECHNOLOGY ~ Lexington, MA

Supervisor/Senior Acquisition Logistician Mar 2008–Present

Spearhead a defense contractor team of 10 engineering and technical professionals supporting a $2.3B modification to the AWACS E-3G aircraft. Team up with the client

organization in identifying and providing manpower requirements, developing job descriptions, and coordinating with the Business Office to conduct the recruitment, screening,

interview, references check, and documentation of selection. Facilitate orientation and social affairs for new employees. Delegate duties and discuss performance expectations

and standards, and demonstrate how the successful performance of those duties will be measured. Provide assistance to employees in assessing and resolving various concerns and

complaints.

Career Highlights:

- Earned distinction and received “Exceeds” monthly customer satisfaction rating from client organization in 12 consecutive months

- Yielded approximately $10M in savings and cost avoidance for the client

- Developed 33% in new business from the client during the first year as the task order leader

- Developed innovative solutions to complex supply chain and software development challenges

- Fulfilled expanded responsibility and leadership for the Supply Chain Management Working Group

- Finalized assigned Life Cycle Sustainment Plan (LCSP) sections leading to the on-time completion of the program’s overall LCSP

- Introduced a draft sustainment Memorandum of Agreement (MOA) outlining program acquisition strategy, deliverables, product support strategy, and roles and

responsibilities for program stakeholders

- Rendered hands-on support to the development of a spares shortage decision tree to mitigate potential supply support risk

- Engaged in various full-rate production contract requirements development meetings

Program Manager, L-3 Communications Mar 2006–Apr 2008

Led and managed the United States Special Operations Command (USSOCOM) Unique Identification implementation program. Developed the IUID program strategy and generated

corresponding action plans to support the implementation of the UID program across multiple, disparate functional locations. Conducted training and designed presentations for

senior leaders and functional area representatives on Unique Identification (UID) program mandates from Under Secretary of Defense, Acquisition, Technology, and Logistics

(USD/AT&L). Identified and advocated for required program resources. Tracked implementation progress and provided periodic status updates to senior leadership.

Career Highlights:

- Successfully attained 100% accountability of all USSOCOM programs subject to UID program

- Constructed and implemented all required program UID implementation plans, resulting in approximately 65 individuals plans

- Established and lead the USSOCOM UID Working Group

- Met all required program implementation milestones

- Generated and published the USSOCOM policy and directive for the Unique Identification program

LIBERTY MUTUAL INSURANCE GROUP ~ Portsmouth, NH

IT Project Manager Feb 2005–Mar 2006

Supervised full spectrum of the software development life cycle for family of applications with Personnel Market. Secured and compiled software development requirements and

scheduled software engineering, testing, and deployment functions. Implemented process engineering for the Personal Market Information Systems Quality Assurance function.

Executed Publication Management for Personal Market. Served as the SQA Compliance Manager for Personal Market.

Career Highlights:

- Provided oversight in designing and maintaining quality assurance functional websites

- Ensured 100% on-time delivery of assigned software applications

- Initiated and executed an automated software release scheduling tool utilizing Microsoft Excel

- Thoroughly researched and developed appropriate policy and procedures for the publication management function

United States Air Force and New Hampshire Air National Guard ~ Newington, NH

Logistics Planner Mar 1994–Feb 2005

Planned, executed, and managed the deployment of military personnel and equipment in support of National Operation(s): Noble Eagle, Southern Watch, Northern Watch, and Enduring

Freedom. Created and executed policies and procedures to support the NH Air National Guard Deployment Process. Solved complex deployment processing problems and provided firm

and decisive direction to personnel and cargo processing teams.

Career Highlights:

- Directed cross-functional project team in developing and implementing the arrival and employment of multiple federal and state agencies involved in a National Weapon of

Mass Destruction exercise

- Leveraged project management methodology to efficiently move 157ARW forces to Forward Operating Locations(FOL) internationally within time constraints and as per

stringent Higher Headquarters requirements

- Displayed unsurpassed leadership to the project team to enhance the 157ARW Deployment Organization, Deployment Facilities, and Deployment Processes, guaranteeing

enhanced capabilities and effectiveness

- Fulfilled the roles as the First Enlisted Chairman of the Logistics Plans Advisory Group; effectively represented 89 Air National Guard units across the US on matters

affecting policies, procedures, and processes associated with the logistics plans career field at HQ level

EARLIER CAREER

United States Air Force and New Hampshire Air National Guard ~ Newington, NH

Total Quality Management Advisor

Snap-On Tools Corporation ~ Caribou, ME

Industrial Sales Representative

United States Air Force ~ Various Locations

Inventory Management Technician

EDUCATION AND CREDENTIALS

Doctor of Management (DM), Organizational Leadership – All But Dissertation (ABD): Jun 2012

University Of Phoenix, On-Line Campus

Master of Business Administration ~ University of New Hampshire, Durham, NH

Bachelor of Science in Business, with Emphasis in Accounting ~ Southern New Hampshire University, Nashua, NH

Associate’s Degree in Accounting ~ Clark County Community College, Las Vegas, NV

Associate’s Degree in Inventory Management ~ Community College of the Air Force, Portsmouth, NH

CERTIFIED MYERS-BRIGGS TYPE INDICATOR (MBTI) PRACTITIONER

MASTER CERTIFICATE IN APPLIED PROJECT MANAGEMENT

PROFESSIONAL DEVELOPMENT

Project Management Professional Prep Course

Essentials of Project Management

Mastering Project Management

Inventory Management and Logistics Planning, Level(s) 3, 5, and 7

Total Quality Management

Meeting Facilitation

ACQ 101: Fundamentals of Systems Acquisition Management

LOG 101: Acquisition Logistics Fundamentals

ACQ 201A: Intermediate Systems Acquisition Course

ACQ 201B: Intermediate Systems Acquisition Course

LOG 102: Fundamentals of System Sustainment Management

LOG 201A: Intermediate Acquisition Logistics

IT as a Service Organization, Ouellette and Associates

Rapid Assessment and Recovery of Troubled Projects, ESI

Managing Complex Projects

ACTIVITIES AND AFFILIATIONS

Member, Whittemore School of Business and Economics (WSBE) Advisory Board, University of New Hampshire

Member, Project Management Institute, New Hampshire Chapter

Chairman, Air National Guard Logistics Plans Advisory Group

AWARDS AND HONORS

AF Meritorious Service Ribbon (2) ~ AF Commendation Ribbon ~ AF Achievement Medal

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