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Customer Service Assistant

Location:
Elkins Park, PA, 19027
Salary:
$30,000
Posted:
April 01, 2012

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Resume:

CHERISE BELL

*** ****** ******

Elkins Park, PA *9027

215-***-****

Email: jc2q37@r.postjobfree.com

OBJECTIVE

Energetic, creative, recent college graduate seeks Marketing, Business or Public Relations position in a dynamic, established company.

EDUCATION

Chestnut Hill College, Philadelphia, PA 2007- 2011

B.S. Marketing CGPA 3.3

The Washington Center Internship and Academic Seminars Summer, 2010

• Ideas to Actions: The Anatomy of Entrepreneur

Cardinal Dougherty High School, Philadelphia, PA 2004 - 2007

WORK EXPERIENCE

Server-Chartwell’s Catering Philadelphia, PA 2010-Present

• Escorted customers to their tables

• Received orders of the customers

• Served food and beverages to customers

• Prepared room and tables for events

• Removed dishes and glasses from tables or counters, and take them to kitchen for cleaning.

• Provided excellent and courteous service

Resident Assistant- Chestnut Hill College-Office of Residence Life, Philadelphia, PA 2008- 2011

• Supervision and monitoring of an entire floor of college students

• Orienting and advising students about campus policies and resources

• Completing work orders and following up to verify completion

• Planning and coordinating and meeting and events

• Attendance and participation in Resident Assistance meetings

• Completion of reports for rules violations

• Inspection of student rooms to ensure compliance with University rules

• Provided brief counseling and information and referral to residents

• Event Planning

Definitely Different, Intern Rockville, MD Summer, 2010

• Researched, designed and implemented an internet website for company.

• Expanded company’s internet profile through the development of Facebook and MySpace pages

• Researched and created marketing promotions and advertising

• Brainstormed new ideas to help market the company

• Participated in The Washington Center Internship Program

• Completed the academic course requirement (entrepreneurship) and Leadership Forum

The Department of Veterans Philadelphia PA Summer, 2009

Affairs, Temporary Claim Assistant

• Maintenance of filing system

• Data Entry

• Photocopying, scanning and faxing

• Researching and helping to determine veterans eligibility

• Correspondence with veterans pertaining to their benefits

• Participated in the Federal Government's Student Career Experience Program (SCEP)

Moore Insurance Group, Intern Abington, PA Summer, 2009

• Taking and distributing messages

• Answering phones and providing excellent customer service

• Maintaining filing system

• Photocopying, scanning and faxing

• Preparing outgoing mail

EXTRACURRICULAR ACTIVITIES

Volunteer at a fundraiser for Pulmonary Fibrosis (2010)

Volunteer at Adoptions Together (2010)

Volunteer at Randolph Hill Nursing Center and Adult Care (2010)

Volunteer at Project H.O.M.E. (2007- 2008)

Chestnut Hill Lacrosse Team (2007-2010)

Chestnut Hill Volleyball Team (2007-2009)

Chestnut Hill Gospel Choir (2007- 2009)



Contact this candidate