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Customer Service Security

Location:
Chantilly, VA, 20109
Posted:
November 07, 2012

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Resume:

D. Anthony Spann

***** **** *****

Manassas, VA 20109

443-***-****

jbzejc@r.postjobfree.com

Qualification Summary:

• An energetic and engaging visionary demonstrating strong communication and interpersonal skills to include

verbal, listening, written and comprehension, while showing professionalism and diplomacy at all times who

possess, enhance and build upon 3 yrs Security Management, 14 yrs Case Management and Legal/Paralegal

Administration, and 15 years Media Communications experience with professional skills, as well as, supervisory

experience and responsibility for processing of applications in compliance with agency policies and government

contracts, approval, validation and funding guidelines.

• Ability to work well, both independently and in a team environment, under pressure, while maintaining

confidentiality, remaining open to others’ ideas, and exhibiting willingness to try new things; adapts to changes in

the work environment; manages competing demands through problem solving by indentifying and resolving

problems in a timely manner while gathering and analyzing information skillfully; relate and convey knowledge in

a constructive and enabling manner, as well as prepare and submit case reports and summaries to appropriate

parties; inform, coordinate, and advise all applicable parties regarding matters of concern that yield forward

progression to accomplish the desired results.

Professional Experience:

QinetiQ North America, Inc., Assistant Facility Security Officer, December 2009 – Present

- Work in conjunction with Contracts to ensure security compliancy and to review contracts to determine

security parameters required

- Assist with management of day-to-day actions that are required by the Defense Security service (DSS) in

relation to the Proxy Agreement and program to include metric reporting to the corporate office, as well

as maintain personnel security clearances, physical security, document control, visit requests, and foreign

travel

- Initiate personnel for eQIP processing; review eQIP applications; submit eQIP applications to DISCO;

scan completed applications for submission; file, maintain and re-align security files

- Conduct initial Proxy and DoD briefings, as well as re-briefings and debriefings; initialize contract

processing for personnel clearance; complete self-inspections, floor inspections, and maintain personnel

identification compliance

- Review, update, add, delete, and/or modify personnel data for JPAS; notify personnel of their eligibility

and access results; COMSEC duties and responsibilities; inventory; aintain compliance as regulated by

the NISPOM and corporate SSP

- Serve as point-of-contact for executive and senior management personnel

- Provide excellent customer service; attend business development meetings to ascertain security areas of

concern, as well as attend available conferences to further advance knowledge and skill within the

Industrial Security profession; go to other corporate locations and assist where needed

QinetiQ North America, Inc. Appeals Adjudicator/Security Administrator, June 2009 – December 2009

- Assisted with processing cleared individual requests and secured specific floor and general building

access for new, existing, and transitioning personnel, as well as consultants, guests and interim personnel

according to the level clearance and classified need of each individual

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- Maintained files, logs, and supplies. Fascilitated the creation and distribution of mandatory company

identification. Completed any additional tasks, clerical functions, and other administrative duties as

assigned

Additional Work History:

Maryland Department of Public Safety and Correctional Services, Correctional Case Management Specialist

Trainee, January 2009-June 2009

- Observed and documented the progression of incarcerated individuals as they sought to re-enter society

- Assessed and investigated, using fact-finding methods to determine prospective client eligibility

according to agency policies and government funding guidelines while assisting with the assignment of

jobs within the facility

- Conducted entry orientation and release preparation and determined program eligibility for consideration;

as well as “Thinking For A Change” Counselor.

Maryland State Office of the Public Defender, Intake Supervisor (promotion), February 2006 – January 2009,

- Supervised general intake procedures and staff for Montgomery County Detention Center, Montgomery

County Correctional Facility, and Montgomery Coubty Courthouse.

- Interviewed and processed psychologically challenged, violent, aggressive, emotionally disturbed and

distressed offenders

- Reviewed applications; supervised and evaluated employees; implemented office rules and procedures;

reviewed records for incarcerated persons

- Interviewed, created, and prepared files of incarcerated clients for representation at bond review and court

trials; filed and presented motions and writ requests to court

- Developed and generated forms and logs that would effectively improve efficiency and case tracking

- Assessed and investigated, using fact-finding methods to determine prospective client eligibility

according to agency policies and government funding guidelines for incarcerated individuals, as well as

walk-in clients at the Montgomery County Courthouse.

Maryland State Office of the Public Defender, Intake Specialist II, February 1998 -February 2/2006

- Interviewed, created, prepared files, and reviewed records of incarcerated and non-incarcerated persons

for representation

- Investigated, assessed, verified, and processed qualified individuals who successfully completed the

application process and was determined eligibile according to agency policies and government funding

guidelines

- Filed, logged, entered, and maintained data, motions, witness summons and writs to assist with case

preparation for attorneys

- Assisted attorneys in court; maintained case tracking and docket statistics.

Technical Expertise:

Windows 95/97/98/00/XP; Word for Windows 6.0/7.0/8.0/00/XP; Excel 5.0/6.0/7.0/8.0/00/XP, PowerPoint

7.0/8.0/00/XP; QuickBooks 2002/2005; JPAS clearance system Microsoft Outlook; Westlaw, Federal Bureau of

Prisons & Maryland DOC Inmate Locator, Vinelink, Criminal Justice Information System, Pro-law Case Tracking

System, Character Generator, Master Control Systems

Foreign Languages:

French – Level 1

Degrees Awarded:

Ph.D., Doctor of Philosophical Studies with a minor in Social Theological Counseling and Dimensional

Observationalism

True Fellowship Institute College & Seminary, Baltimore, MD, 2007

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DCA, Doctor of Communication Arts and Humanities with a minor in Social Change Perspectives

True Fellowship Institute College & Seminary, Baltimore, MD, 2004

MSThA, Master of Social Theological Arts

True Fellowship Institute College & Seminary, Baltimore, MD, 2002

BMAT, Bachelor of Arts in Mass Media Arts Technology

True Fellowship Institute College & Seminary, Baltimore, MD, 2002

ATh, Associate of Arts in Theology

C.H. Mason System of Bible Colleges, Baltimore, MD, 1998

AA, Associate of Arts in Mass Communications

Catonsville Community College, Catonsville, MD, 1994

Diploma, Radio

Broadcast Institute of Maryland, Baltimore, MD, 1994

Diploma, College Preparatory / Engineering

Baltimore Polytechnic Institute, Baltimore, MD, 1985

.

Nationally Recognized Professional Certifications:

Certified DSS Facility Security Officer Program Management Certification (FSO) – 2011

Maryland Department of Public Safety and Correctional Services (MDPSCS) – 2009

Cardiopulmonary Resuscitation (CPR) – 2010

American Federation for Television and Radio Artists (AFTRA) – 1998

Federal Communications Commission License (FCC) – 1994

Specialized Training:

Counter Intelligence (CI) training through various working groups and government seminars

Completed numerous government training seminars on security and safety throughout the

Northern Virginia area

Theological Training and licenses, 1992 -2010;

Thanantology (Grief Counseling) – 2007

Nuts and Bolts Management I and II – 2009

Conflict and Resolution – 2009

Awards:

MCI Service Awards for outstanding customer service; Many Leadership appointments, certificates and service

awards within the non-profit and religious communities - Arch Diocese of Baltimore, Church of God in Christ

(National, Regional, State, and District), Mason Memorial Church of God in Christ, 1984 - 2004; City of Baltimore

Appreciation of Service Award and Mayoral Citation,1999; Friendship Missionary Baptist, Victory Vision -

Teacher of the Year, 2004; Golden Poet Awards - World Poetry, 1992-1998; Community Service Committee Award

– 1985; and, Student Government Association - 1 of 13 chosen out of over 800 students to represent as a judge for

school's judicial system, 1983-1985

Security Clearance:

2009 - Secret

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