Shanae L. Johnson

***** **. ****’s Detroit, MI **235 Cell: 313-***-**** Alternate: 313-***-****

OBJECTIVE

To obtain a position in customer service where my skills will be utilized and where hard work and reliability are valued and recognized.

EDUCATION

High School Diploma 2009

Detroit Community High, Detroit, MI

Medical Assistant Diploma 2012

Everest Institute, Dearborn, MI

Woman’s Touch Southfield, MI

June – July 2012

Medical Assistant, 200-hour Externship– Took chief complaints, blood pressure, height/weight measurements, blood draws, urinalysis, injections, assisted with PAPs, ultrasound procedures, pregnancy tests, communicating with facilities about lab work, verified insurance, appointment setting, filing, and EMR

CLINICAL/CLERICAL SKILLS

Vital signs Injections Venipuncture

Hemoglobin Microhematocrit Glucose testing

EKGs Urinalysis Pediatric Measurements

Pulse Ox Vision Screening Assist with PAP

Bandaging Patient charting Draping and Positioning

Sterile trays Ambulatory Devices Pharmacology Term

Range of motion Patient Education

EMPLOYMENT HISTORY

David’s Bridal Dearborn, MI

2011 - Present

Sales Consultant – Assist brides with choosing wedding dresses and unpacking merchandise

Lucky’s Bar & Grille Southfield, MI

2010

Waitress- Provided great customer service, managed orders, served food and drinks, and always provided a clean environment for customers

Max Rave Dearborn, MI

2008 - 2009

Salesperson- Greeted the shopper with a goal of making them feel at home, always be polite, and provide good customer service.

Taco Bell Dearborn, MI

2007 - 2008

Cashier- Managed orders, maintained clean area for customers and provided great customer service

NOTEWORTHY INFORMATION

I have four years of experience in customer service and basic skills in Microsoft Excel.

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