Customer Service Sales
Resume:
Alice Patterson
Jersey City, New Jersey 07305
Objective: To obtain a retail position in a growth – oriented retail organization where I will be responsible for dealing with customers effectively, increasing sales and thereby contributing in reaching the monthly targets of the organization.
Experience:
Payless ShoeSource, Jersey City, NJ 2007-2008
Customer Service Sales Associate
Responsible for:
Building customer relationships.
Face to face customer service.
Cash handling.
Demonstrating initiative.
Unpacking shoes and adding sensors.
Shelving shoes according to style color and name.
Undergraduate Admissions, New Jersey City University
Jersey City, NJ 2006-2008
Co-Op Student Assistant
Answering phones and taking detailed messages
attending to phones calls referring to the students files
filing papers and running important errands
An add-on position: giving tours of the campus for events or scheduled tours
Liberty Science Center, Jersey City, NJ May 2008-June 2008
Hospitality Associate/Greeter/Exhibit Operator
Acknowledging every guest within my circumference
Wearing a genuine yet welcoming smile to let guest know that I’m a sociable employee.
Interacting with kids as well as adults depending on the exhibit or position I’m in at that moment.
Keeping guest in order along with making sure they feel at ease when visiting the exhibits.
Answering questions, along with leading them to the next employee who can best assist them.
Kohl’s, Jersey City, NJ November 2008- June 2010
Customer Service Sales Associate
Keeping my area in well kept appearance.
Making sure the fitting room was in order at all times.
Approaching customers and offering my assistance.
Finding items that may or may not have been visible on the sales floor.
Directing them to a department according to the item they were searching for.
Meeting store goals and offering store credit cards as well as advertising the perks filling out an email form.
United States Postal Service, NJ 2009-2011
Mail handler/Clerk
Lifting heavy objects
Coding and memory
Taking EXTREME precautions
Keying
Education
New Jersey City University, Jersey City, NJ
I’m currently attending college. I’m currently in the process of switching majors.
William L. Dickinson High School Jersey City, NJ
High School Diploma
Certificate in Academy of Information Technology
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