*** ******* ****** * Brooklyn, New York ****** 585-***-**** * j4on5y@r.postjobfree.com

j4on5y@r.postjobfree.com

Kate Bosek-Sills

Experience

February 8. 2011 - Current Whole Foods Market Once White Plains, NY … Now New York, NY

Customer Service/Promo Model/Cashier/Holiday and Wellness Table/Prepared Foods/Bakery

• Working in a fast-paced environment with harried customers while maintaining a smooth running of the day

• Exemplifying Customer Service tactics and techniques

• Preparing, staging and sampling out demonstrations of items offered in Prepared Foods, Bakery, Specialty, and Grocery

• Having detailed knowledge of the wide spectrum of food carried in the store

• Working efficiently with customers, giving them a friendly yet professional experience and aiding them in their decision-making of products to purchase

• Holding down the Customer Service booth, multi-tasking between returns, exchanges, Team Member interactions (Transfers, Paid Outs, etc), effective answering of phones and timely paging/transfer of calls

September 2009 – February 2010 Trader Joe’s Scarsdale, NY

Cashier/ Floor/ Stock/Cleaning

• Working with customers at every level of the store

• Multiple responsibilities: Customer Service, Cashier tasks and duties, efficiency, manual labor

• Breaking down pallets at night, stocking and facing the store from dairy to freezer to grocery, working as a team, maintaining order and store appearance

• Having detailed product knowledge and placement, constantly switching tasks when asked

May 2008 – August 2008 Nathan’s Famous Soups and Salads Rochester, NY

Server/ Prep Chef/ Cashier

• Exemplifying Customer Service, working with multiple customers, memorizing and preparing orders

• Kitchen and cooking experience: Working with and serving soups and making sandwiches at the Customers request

• Responsibilities: Opening and closing the store, cleaning, maintaining, working with money

• Prepping large amounts of vegetables for soup, baking breads

September 2006 – August 2008 California Rollin’ II Rochester, NY

Hostess/Prep Chef/ Kitchen/ Dishwasher/ Busser/ Fry Chef

• Being the only person in the kitchen multi-tasking between prepping food, tempura-ing, cooking, dishwashing, maintaining a clean environment.

• Balancing and prioritizing multiple tasks at once using my own judgment and attentiveness.

* Greeting customers as they enter, seating them and ensuring that they have everything needed prior to being waited on

• Working as a team with the members of the restaurant to give full service proficiently, learning from experience and learning on the fly, per situation

*Taking phone orders effectively, communicating with the restaurant on all levels

Education

September 2007 – May 2011 State University of New York at Purchase College Purchase, NY

Dramatic Writing BFA

• Graduated from a rigorous Conservatory program, fulfilled Core requirements as well as countless extraneous classes

• Successfully completed multiple scripts with my own prioritization and skill set, have directed several scenes and plays including many of my own

• Studied abroad in Hyeres, France in the summer of 2009, receiving 8 extra credits for classes not required by my program

References

Name: Lamin Humma

Occupation: Store Team Leader at Whole Foods in Yonkers

Address: One Ridge Hill Blvd. Yonkers, New York 10710

Relationship: Former employer, role model

Name: Tom Fox

Occupation: KODAK employee

Address: 53 Lakeview Park Rochester, NY 14613

Relationship: Family friend and neighbor since 1992

Name: Elly Truesdell

Occupation: Marketing Team Leader of Bowery Whole Foods

Address: 95 East Houston Street, Manhattan, New York 10002

Relationship: Direct Leadership for Holiday Table

Name: Luis Lainez

Occupation: Front End Team Leader at Chelsea Whole Foods

Address: 250 Seventh Avenue, Manhattan, New York 10001

Relationship: Direct Leadership and mentor

Contact this candidate