Keaton Leblanc

***** * ****** ******* ***** Spokane WA, 99208

509-***-****

Objective

To obtain a position within the company that will allow me to utilize my work experience for the benefit of the company as well as for personal growth and professional advancement.

Profile Excellent customer service skills: enjoy ensuring a pleasant experience, no matter the challenges.

Goal-oriented individual with strong leadership capabilities; proven ability to successfully embrace new challenges.

Organized, highly motivated, and detail-directed problem solver.

Recognized and respected for excellent work ethic and ability to lead by example; work in unison with customers, staff, and upper management.

Reliable and energetic; demonstrated willingness to uncomplainingly work overtime, weekends, holidays.

Calm, capable, and pleasant personality; friendly and always polite to others, even in stressful, time sensitive, or when dealing with angry customers, vendors, or co-workers.

Hold current Utah State driver’s license; good driving record.

Education June 2005- Graduate from Orem High School- Orem Utah 84058

Utah Valley University-2007-2008

Relevant Experience & Accomplishments

Program Coordination

Have received Eagle Scout award -2001

Proven ability to adapt to new data or parameters; able to quickly see the “Big Picture” and make adjustments in personal approach.

Management/Supervision

Directed recruitment, retention, and development of staff of 4+ employees into goal-oriented, cohesive team, which resulted in multilateral staff achievement of work objectives.

Trained, supervised, and evaluated staff; coached management improvement skills.

Enjoy learning new ways of improving customer service, personal knowledge, and management skills.

Employment Shift Manager- Smash Burger, Orem Utah

Successfully perform new employee orientation and operations training, supervision of 4+ employees, promote, plan and organize operations to provide great customer service.

Proven ability to work a flexible schedule, including weekends and holiday’s.

Willing worker and excellent leadership abilities when working with team members or with personnel at other Smash burgers restaurants.

Actively seek opportunities for personal improvement; attended training seminars and team building activities. 2010-2011

Server/ Busser, Malawis Pizza, Provo Utah

Performed Server/busser operations, and excellent customer service.

Self-motivated, observant, and intelligent; quickly gained knowledge to make lead server.

Flexible and embrace change; willing to seek? 2010-2011

Warehouse Manager- Universal Interiors, Orem Utah

Self-motivated, observant, and intelligent; quickly gained knowledge necessary for fast production.

Flexible and embrace change; willing to seek employment in a fast paced field that was outside my “comfort zone” and excelled.

Eagerly learned more effective written/verbal communication skills; successfully learned new billing, scheduling and computer technology. 2007-2010

Landscaping/Finish work- Utah Valley landscape, Orem Utah

Performed basic landscape duties, laying sod, cement, painting, molding, and door frames. 2005-2005

Honors &Awards Eagle Scout Award-2001 Orem scout troop 170

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