SHARON D. JONES

***** ********** *****, **. ***

Farmers Branch, Texas 75234

Home Phone: 972-***-****

Cell Phone: 469-***-****

Office: 214-***-****

SKILLS

Typing, intermediate knowledge of, Microsoft Word, Excel, Microsoft Outlook, DOCS Open, Soft Solutions, basic knowledge of PowerPoint and Access, excellent telephone protocol, highly skilled in operating switchboard and multi-line telephone systems (Vision SRX 100, ITT Systems 3700, AT & T Systems 75, 1030, 3070, AT & T Merlin MXL-20L, Rolm, Lucent, Toshiba, Nortel Networks, Cisco IP Phone 7960 Series and Siemens), ten-key, Notary Public, customer satisfaction, proofreading and excellent leadership, organization and verbal and written communication skills.

PROFESSIONAL EXPERIENCE

CB Richard Ellis

Dallas, Texas 07/07-Present

Front Desk Receptionist

Operate telephone system, greet and direct high profile clients and office guests, maintain conference room schedule in MS Outlook, assist callers with property listings, sort, log and distribute incoming packages, complete expense reports, parking validations and assist Human Resources and other department with various projects as assigned.

Temporary Assignments: 10/06-07/07

• CB Richard Ellis

• Mercer Human Resource Consulting

• Crow Holdings, Inc.

Front Desk Receptionist

Operated telephone systems, greeted and directed office guests and assisted with various projects as assigned.

Emergency Response Marketing, Inc.

Addison, Texas 07/06-10/06

Receptionist/Administrative Assistant

Answered telephone system, scheduled conference calls, entered and processed NAPA enrollments, made travel arrangements and scheduled transportation to and from airport, handled problem calls from customers and clients, ordered office supplies, sorted and distributed incoming mail and assisted with various projects as assigned.

Contract Position:

• Chaiken & Chaiken, P.C. 07/05-01/06

Receptionist/Administrative Assistant

Operated busy telephone system, greeted and directed client and office guest, sat up conference rooms for depositions and meetings, received intake calls for potential new clients, opened files for new cases, updated Pleading/Discovery Indexes, entered expenses and attorney's time in Timeslips, proofreading, ordered and maintained inventory of office supplies, sorted and distributed incoming mail and assisted with various projects as assigned.

Baron & Budd, P.C.

Dallas, Texas 01/99-01/05

Legal Receptionist

Operated busy telephone system, greeted and directed clients and office guest, assisted Client Services Department with incoming calls, to include but not limited to, address changes and providing clients with settlement information and case status, managed Conference Center with respect to coordinating and maintaining conference rooms schedule for depositions, setting up conference calls, ordering lunches and occasionally coordinating travel arrangements for client and defense attorneys and provided assistance with the overflow of light administrative/secretarial duties.

Temporary Assignments 01/98-10/98

• Ikon DLS

Document Coder

Coded legal documents by use of Summation, imaged documents, data entry, provided quality control for completed batches and coverage and relief for receptionist.

• Liddell, Sapp, Zivley, Hill & LaBoon, L.L.P.

Front Desk Receptionist

Operated busy telephone system, greeted and directed clients and office guest, coordinated conference room schedule for depositions and seminars and assisted secretaries/administrative assistants in cases of overflow to includes typing correspondences and labels, filing and updating Pleading Indexes.

EDUCATION

Brookhaven Community College

Farmers Branch, Texas 01/08-Present

Course of Study: Human Resources Management

Dallas Christian College (Non-accredited courses)

Farmers Branch, Texas 05/97-10/97

Major Course of Study: Ministry and Leadership

Minor Course of Study: Management and Ethics

El Centro Community College

Dallas, Texas 01/90-05/93 and 01/95-05/95

Course of Study: Mid-Administrative Management

Contact this candidate