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Customer Service Medical Assistant

Cordova, Tennessee, 38134, United States
April 11, 2012
Contact Info:

Tamara Gail Becton
**** **** ** #*
Bartlett, TN 38134 US
Day Phone: 901*******
Evening Phone: 901*******
Mobile: 901*******

GOALS: To obtain employment in an environment that embraces advancement and education as well as allow me to utilize my skills and degree I’ve acquired.

Job Type: Permanent, Recent Graduates
Work Schedule: Full-Time, Part-Time

Desired locations:
United States - TN - Memphis

Work Experience:
Kids World
2341 Frayser Blvd
Memphis, TN 38127

Van Monitor 01/1998 - 02/2012
Salary: 30,000.00

Supervisor: Frank Jones (901-***-****/901-***-****)

Okay to contact this Supervisor: Yes

I changed position from manager to van monitor to further my education. As a manager I handled payroll, completed monthly EAV reports(bill the state for childcare for low income families), supervised 10-15 employees, managed mandatory records for employees as well as the children) and maintain daily curriculums. As a van monitor/Driver a monitor I assist in the safety of children while being transported on the van. As a driver I transported children from home to school and school to home.

Ingram Micro
3820 Micro Drive
Millington, TN 38053 United States

Order Picker/Order Packer

Supervisor: Denise Ransom (901-***-****)

Okay to contact this Supervisor: Yes

Order Picker- picked items from order forms to be shipped for sales
Order Packer- packed items to be shipped for sales

Omni Financial
1769 Paragon
Memphis, TN 38109 United States

01/1995 - 01/1997
Salary: 35,000.00
Collection Agent
Company closed due to bankruptcy. This was a high risk auto loan company. As a collection agent I made calls from an automated dialer to customers past due on their auto loans making arrangements for payment or return of the vehicle, skip tracing and dispatched the repo man to confiscate a vehicle. Accepted incoming calls from customers as well to discuss accounts.

American Home Shield
860 Ridge Lake
Memphis, TN 38120 United States
01/1993 - 12/1994
Salary: 25,000.00

Customer Service Agent

Supervisor: Barbara Jones (901-***-****)

Okay to contact this Supervisor: Yes

Accepted incoming calls from customers requesting information about their home warranty, explained coverage on different items under warranty, explained billing/payments, dispatched repairman to a customer’s home, follow up with repairman/customer to make sure repairs were completed to the customers satisfaction and handled customer complaints and disputes.

Chuck Hutton Cheverolet
2500 Mt. Moriah
Memphis, TN 38125 United States
02/1991 - 12/1992
Salary: 20,000.00
Customer Service Agent
Company closed department due to budget cuts. As a customer service agent I made appointments for customers wanting to bring their vehicle in for service, quote pay-offs, handled disputes and answered questions customers had about their vehicles. Also worked as a cashier

The Allergy and Asthma Center
1750 Madison
Memphis, TN 38107 United States 02/1990 - 12/1991
Salary: 20,000.00

Medical Assistant

Supervisor: Dr. Steve Cole (901-***-****)

Okay to contact this Supervisor: Yes

Medical Assistant- administered allergy shots, breathing treatments, venipuncture, administered skin testing to determine what an individual is allergic to, mixed medication to counter react allergic reactions, filing, answering phone lines and making/maintaining charts containing patient information.

University of Phoenix Cordova, Tn., TN United States
Bachelor's Degree in Criminal Justice Adminstration
GPA: 2.3 of a maximum 4.0
Credits Earned: 120 Semester hours
Major: Criminal Justice Minor: Math

Name Employer Title Phone Email
Dr. Steve Cole (*) The Allergy and Asthma Center Doctor 901-***-****
Tara Rowley VP Building Administrative 901-***-****
Angela Walton Memphis City Schools Teacher 901-***-****
Ronald Nelson (*) Shelby County Corrections Officer 901-***-****
Maxine Craig (*) Memphis Police D Police Officer 901-***-****
(*) Indicates professional reference