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Quality Assurance Customer Service

Location:
Indianapolis, IN, 46219
Salary:
26000
Posted:
March 08, 2012

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Resume:

Brandi M. Gaddis **** N. Harbison Ave ***** Mobile Phone: 317-***-**** E-mail: io3j15@r.postjobfree.com

Objective My objective is to establish a good career within a excellent company.

Experience:

BMG Photography Indianapolis,In 46219 June 2009-Present Working with clients to discuss the images they require and how they want to use them; seeking out appropriate photographic subjects and opportunities;carrying out research and preparation for a shoot;working in different locations,and in different circumstances,to get the right image;using an extensive range of technical equipment,including cameras,lenses, lighting and specialist software;communicating with photographic subjects,putting them at ease,encouraging them and directing them;arranging still life objects,products,scenes, props and backgrounds;liaising with other professionals,including graphic designers, writers,gallery managers,picture researchers,commissioning editors and art directors; managing the processing and use of images,discussing technical problems,checking for quality and dealing with clients' concerns;preparing proofs for approval;compiling finished products for sale,including albums and framed prints,for example;understanding traditional film and digital photography and keeping up to date with industry trends, developments and new techniques;developing expertise with software to digitally enhance images by,for example,changing emphasis,cropping pictures,correcting minor faults,or moving objects around;managing the business aspects of the work,including administration, scheduling work,invoicing and basic accounting;developing a good portfolio,building a network of contacts,and achieving a reputation for quality and reliability,in order to secure future assignments;self-marketing by,for example,producing business cards,postcards and promotional materials,and creating and maintaining a website.

American Art Clay Company Indianapolis,In 46254 December 2005- March 2009 I worked the front counter and the shipping area. I also stock all product made by the company daily. Customer care also came first in this job. Everyone knew me and was delighted that I knew my job. I also had to keep area's clean and well stocked. I also fired customer's products and fixed equipment when needed. When the customer needed one on one outside of the job,I also assisted them with whatever they needed. I also prepared shipments for UPS using UPS World ship.

Child Care Worker Rainbow Rascals Learning Center Indianapolis,In 46240 July 2005-November 2005 I worked a split shift,taking care of young children from ages Three to Ten. My job also required helping in other areas. This job consisted of making sure the safety and well being of the children were met. I also helped in the kitchen. It was my duty to make sure that education needs were also met.

Driver / Package Handler / Quality Assurance FedEx Ground Indianapolis,In 46218 June 2003-July 2005 I started out as a dock worker,and worked my way up to an delivery driver. My job was to deliver and pick up packages from various business locations. This job consisted of sorting packages,and making sure they were properly stored in the right truck. You also had to make sure that you follow directions given to you by the driver. Also I worked in Quality Assurance. In this field you have to make sure that all info on the package was right. In the end I became a driver,in this job I had to make sure all packages were delivered and picked up properly.

Education Arsenal Technical High School August 1998- June 2001 General Studies

References References are available on request.

Other Experiences: I was a United States Army Reservist. I was an Cook and a Dietary Specialist. I served Eight years in the Army. Within this time period I have achieved many awards and recognitions. I also completed many missions,one overseas in South America. In those eight years I was leader of my section. I was in charge of 5-10 at one time. In this time frame I would cook meals for up to 300 soldiers. While in South America I cooked for the entire unit.

Skills:

Communications -- Good written and verbal presentation skills. Use proper grammar and have a good speaking voice.

Interpersonal Skills -- Able to get along well with co-workers and accept supervision. Received positive evaluations from previous supervisors.

Flexible -- Willing to try new things and am interested in improving efficiency on assigned tasks.

Attention to Detail -- Concerned with quality. Produce work that is orderly and attractive. Ensure tasks are completed correctly and on time.

Hard-working -- Throughout high school,worked long hours in strenuous activities while attending school full-time. Often managed as many as 65 hours a week in school and other structured activities while maintaining above-average grades.

Customer Service -- Routinely handled as many as 300 customer contacts a day in a busy retail outlet.

Reliable -- Excellent attendance record.



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