Office Assistant

LARRY T. GREER

*** ****** **, #** *** Francisco, CA 94117

Voice:415-***-**** Cell: 415-***-****

****@*******.***

PROFESSIONAL EXPERIENCE:

Certified Personnel/OfficeTeam, San Francisco, California 4/09-Present

• Various temp assignments requiring reception, data entry, customer service and administrative skills.

American Society On Aging, San Francisco, California 11/00-4/09

Sr. Member Services Coordinator

• Maintained Avectra database for over 5,000 members and publication subscribers

• Updated membership renewals and contact information including validating accuracy of records

• Created multiple reports, lists, and management committee updates for several internal departments

• Ensured members and subscribers receive all company publications and communications

• Managed company “E-Store” of over 500 items including reconciling and tracking inventory, processing electronic and paper orders, producing invoices, and coordinating offsite shipping

• Created, edited and distributed over 8400 individual and organizational membership renewal notices each year using a complex multi-step process

• Registered conference and training attendees using both electronic and telephone methods

• Traveled to conference and training cities to administer onsite registration and provide customer service for an average of 2000 attendees per event

• Trained staff to use database and provide first level technical support

Pacific Bank, San Francisco, California 5/98-6/99

Loan Services Representative (Contract Position)

• Created and maintained databases to track borrower information, loan documentation, financial and insurance requirements

• Tracked Uniform Commercial Code(UCC) filings using Baker-Hill, DMS and M&I systems

• Filed and updated bank lien documentation through UCC filings

• Ensured all loan support documentation met Pacific Bank’s policies and requirements

• Processed general ledger payment pass-throughs

• Performed various research projects and help staff resolve computer operations problems

Proserv, San Francisco, California 12/96-4/98

• Various assignments requiring reception, data entry, customer service and administrative skills.

Wells Fargo Bank, San Francisco, California 8/95-12/96

Administrative Assistant (Contract Position)

Community Support Campaign:

• Sorted, interpreted, corrected, and input Scantron pledge forms for entire bank using Paradox database software, mainframe systems, and Wells Fargo custom scanning software

• Directly responsible for account reconciliation, processing, and depositing of departmental fund-raiser and general proceeds using banking control procedures

Open Enrollment:

• Processed enrollment forms for all Wells Fargo employees nationwide

• Performed complex calculations for enrollment options by accurately weighing the impact of several variables including disability, beneficiary, and dependent information

• Extensive use of Windows-based and mainframe employee records programs

• Reported directly to Open Enrollment Manager

Employee Displacement:

• Calculated, processed, and produced severance packages for displaced employees using ESP (proprietary software), MSWord, and Excel

• Provided employee assistance with General Release and Lumpsum tracking and processing

• Heavy telephone work, filing, data entry, and extensive recordkeeping to meet daily deadlines

EDUCATION:

San Francisco State University, San Francisco, California, BA Degree, Speech Communications

ADDITIONAL SKILLS:

MSWord, Excel, Outlook, Adobe Acrobat

Certified California Notary Public. Commission #1917049

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