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Handle cash transactions, maintained outstanding customer service standards with diverse populations
Shift Leader August 2004-August 2005
Avila Retail-Sky Harbor Airport, Phoenix, Arizona
Assists in coordinating daily operations; supervision of sales associates, maintained outstanding customer service standards, cash handling transactions, audits, daily deposits, shift scheduling. Overseas all customer service interaction during schedule shifts.
Recruitment Assistant March 2003-Agust 2006
GateWay Community College, Phoenix, Arizona
Schedule/deliver campus tours, student/customer service with high degree of public contact (diverse population); administrative duties in busy office with multiple interruptions; typing, maintenance of confidential database/records via online systems; screens and routes phone calls for College Recruiter, office correspondence and mailings, assist Student Service Department with even planning and executions, assist and direct visitors/manage traffic flow through Recruitment Department, maintain good student/client relations, serve as communications liaison for College Recruiter.
Administrative Assistant July 1997-May 2002
Catholic Bishop Conference of the Philippines
Managed office and handled administrative work for the Catholic Bishop. Was in charge of his calendar office budget, and other things pertaining to running an office. Maintained confidential database. Responsible for obtaining and providing a variety of various management services essential to the direction and organization of the Diocese. Attended function and maintained good relations with the Diocese, parishioners, and all others.
COMMUNITY INVOLVEMENT
John C. Lincoln Hospital-Learning Center & Food Bank, Phoenix, Arizona (2007-2010)
Glendale Adult Community Center, Glendale, Arizona (2005-2006)
8144 N. 33rd Avenue #159 - Phoenix, Arizona 85051 (602) ***-**** – ij1150@r.postjobfree.com
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OBJECTIVE
Genuine, enthusiastic, and personable professional seeking position where my administrative support skills and passion for helping others can be utilized.
SUMMARY OF QUALIFICATIONS
* Proficient in Microsoft Office Suite, email, and internet navigation
* Exceptional administrative and office support skills, including appointment scheduling
* Effective communicator who takes time to listen and understand needs
* Personal commitment to maintaining confidentiality and maintaining privacy
* Passion for working with senior adults, community members, and young adults
* Conversational in Spanish, Vietnamese, and Philippines
EDUCATION
Foreign Language Coursework (Spanish & Japanese) – January 2010-Present
Glendale Community College, Glendale, Arizona
Medical Administrative Assistant Certificate (2009)
University of Louisiana, Lafayette, Louisiana
PROFESSIONAL EXPERIENCE
Sales Associate/Customer Service Representative April 2005-Present
Talbot’s, Glendale, Arizona
Handle cash transactions, maintained outstanding customer service standards with diverse populations
Shift Leader
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