Jacksonville, FL 32246
Piedmont High School; Diploma 2000
U.S Air Force: Airman First Class; Operations Apprentice 2002-2006
Passed ABC Diabetic/Therapeutic Fitter’s Board Exam
Certified Diabetic/Therapeutic Fitter
Certified Compression Therapist
Certified Rescuer; American Heart Association CPR and AED Certification
Efficient in Microsoft word, Excel, Outlook and Power Point
Currently taking Spanish classes
Relative Work Experience
Feldman Pedorthics & Bracing
Diabetic Shoe Fitter October 2011- December 2011 (Temporary Position)
Helped manage companies’ diabetic foot care department. Solely
responsible for scheduling, fitting, selecting proper shoe &
delivering to all diabetic patients. When delivery process was
complete I was in charge of making sure the patients were properly
billed. My duties also include handling all of the offices filing
tasks including vital private patient information. I assisted in
starting company’s compression therapy department in attempt to expand
business. I was also in charge of opening & closing office on a daily
D & J Medical Center for Orthotics and Prosthetics
Office Manager & Compression Therapist May 2010- September 2011
Manage orthotics & prosthetics practice for companies Veterans
Hospital location. My duties include handling all of the offices
filing tasks including vital private patient information. Solely
responsible for all patients scheduling at the center. Making sure all
supplies are ordered & properly stocked. In charge of opening &
closing office on a daily bases.
GMAC Auto Finance
Loan&Loss Mitigtn Collector February 2008- May 2010
Solely responsible for 150 auto account loans. I make outbound calls
to each individual account daily to offer payment arrangements
preventing auto loans from being repossessed. I also use search engine
tools to skip trace auto accounts determining the best programs taking
into consideration their current and long term situations.
Loan&Loss Mitigtn Collector May 2006- January 2008
Responsible for handling all high risk credit card account 3-4 months
passed due. I make outbound calls to each individual account daily to
offer payment arrangements in attempt to prevent credit card loan
from going further pass due. I also use search engine tools to skip trace
credit card accounts determining the best programs taking into consideration
their current and long term situations.
United States Air Force
Operations Apprentice May 2002 - May 2006
While in technical school served as head RN of Operations Squadron
conducting daily role calls & random room checks. Fluently received,
reviewed, processed, and coordinated over 1,000 work orders each
quarter. Analyzed, screened and prioritized vital historic work order
data for squadron commander. Managed emergency service calls for
Warner Robins AFB. Keen labor reporting skills provided critical
information--ensured shops 91% productivity rate. Provided dignity and
expertise to the customer service unit.
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