Carlo Grogan

**** ******* ****** ***

College Park

(H)770-***-****

(C)678-***-****

OBJECTIVE : Seeking a position as a valued member of your

company as HVAC Service Technician

SKILLS PROFILE :

* Experience in managing and prioritizing large volumes of work

orders for commercial and residential properties.

* Adept at troubleshooting, repairing, and maintaining,

heating, ventilation and air conditioning equipment and all

related components.

* Expertise in estimating, reading, blueprints, and leading

installation of heating, air conditioning and refrigerated

systems as well as electrical/mechanical controls.

* Comprehensive knowledge of brazing and fabrication, and

piping practices.

* Adept at communicating with vendors, team members and

customers to deliver excellent customer service provide work

order updates, and answer questions.

* Excellent organizational skills with the ability to manage

multiple time-sensitive work orders. Accurately document all

completed jobs to ensure proper billing and continuously

maintain compliance with al safety rules, policies, and

procedures.

EXPERIENCE :

Hoke Heating & Air Decature, Ga

Senior Service Technician/ Lead Installer 2009 to Currently

* Works on variety light commercial and residential projects,

installing forced air equipment, gas piping, and duct work.

* Assesses customer service needs, repairs and installs

appropriate components.

* Maintains professional customer relationship and

communicating complex information to update customers on

project status.

* Achieve high ration of customer satisfaction and lowest rate

of repeat service calls.

Peachtree Heating & Air Norcross, Ga

Lead HVAC Service Technician 2005 to 2009

* Served as lead technician conducting maintenance of

airconditiong, heating, and ventilation equipment in

commercial facilities.

* Read blueprints and diagrams, installed compressors,

evaporators, motors, temperature controls, ducts and piping.

* Performed preventative maintenance, troubleshoot break

downs, and repair malfunctioning HVAC systems and components.

* Utilized measuring and testing instruments to perform

preventative and corrective maintenance on bearing, pumps,

polyphase motors, shaft alignments and fans.

* Documented all maintenance/repair actions and managed

equipment records.

* Participated in numerous professional development activities

to update knowledge and increase service/repair capabilities.

C & D Refrigeration Douglassville, Ga

HVAC Service Technician 01/05 to 09/05

* Maintained and repaired HVAC and refrigeration systems in

commercial facilities.

* Repaired and serviced rooftop systems, reach-in/walk-in

coolers.

* Replaced exhaust motor, gaskets, belts and other

refrigeration components.

* Report all faulty equipment/repairs to facility management.

Sheraton Hotel Atlanta Downtown

HVAC/Kitchen Refrigeration Tech 2002 to 2005

* Installed, repaired and maintained rooftop units, split

systems, VAV boxes, controls, walk-in reach-in coolers and

other mechanical equipment,

* Maintained steam distribution equipment to ensure proper

facility temperature controls.

* Tested, troubleshoot, and repaired systems by identifying

malfunctions and replacing parts and components. maintained

daily charts, logs and inventory for parts equipments.

EDUCATION : Atlanta Technical College Atlanta,Ga

Diploma in Air Conditioning Technology

Atlanta Technical College Atlanta, Ga

Electrical Construction and Residential Wiring 2003

Atlanta Technical College Atlanta, Ga

EPA Universal

REFERENCES : Available upon request

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