PROFESSIONAL EXPERIENCE

INITIAL IMPULSE, Cleveland, Ohio, United States

Project Scheduler/Area Manager,

October 2006- April 2012

• Submitted project deliverables, ensuring adherence to quality standards.

• Developed and updated project plans for information technology projects including information such as project objectives, technologies, systems, information specifications, schedules, funding, and staffing.

• Directed and coordinated activities of project personnel.

• Developed and managed work breakdown structure (WBS) of information technology projects.

• Assigned duties, responsibilities, and spans of authority to project personnel.

• Scheduled and facilitated meetings related to information technology projects.

Satellite Manager, November 2003- September 2006

• Performed and executed screening, hiring and Training of new employees.

• Prepared and cleaned construction sites to eliminate possible hazards.

• Executed and Coordinated contracts in preparation of subcontracts agreements and administered the main contract with DirecTV and Dish network.

• Low voltage contract work, installing cable and phones lines and outlets into structures.

Inventory/Cost Control.

KELLOGG BROWN & ROOT LLC, Pasadena, Texas, United States

Pipe fitter Helper, July 2002 - November 2003

• Measured, threaded, assembled and cut new pipes, placing the assembled pipe in hangers or other supports.

• Mounted brackets and hangers on walls and ceilings to hold pipes, and set sleeves or inserts to provide support for pipes.

• Excavated and grade ditches, and lay and join pipe for water and sewer service.

• Cut or drill holes in walls or floors to accommodate the passage of pipes.

• Assisted plumbers by performing rough-ins, repairing and replacing fixtures, and locating and repairing leaking or broken pipes.

• Filled pipes with sand or resin to prevent distortion, and hold pipes during bending and installation.

PROVIDIAN FINANCIAL, Oakland, California, United States

Voice Engineer Lead, April 2000 - May 2002

• Reviewed and evaluated requests from engineers, managers, and technicians for system modifications.

• Mediator for outage issues isolated and Corrected problems in a stressed

Call Center environment.

• Ordered and maintained inventory of telecommunications equipment, including IVR’s switches, trunks, printed circuit boards, network routers, and cabling.

• Implemented and performed preventive maintenance, backup, or recovery procedures.

• Supervised maintained telecommunications equipment.

• Monitored and analyzed system performance, such as network traffic, security, and capacity.

• Collaborated with personnel and facility management staff to install, remove, or relocate user connectivity equipment and devices.

• Implemented system renovation projects in collaboration with technical staff, engineering consultants, installers, and vendors.

• Continued and stayed abreast of changes in industry practices and emerging telecommunications technology.

Project Management, January 1998 - April 2000

• Developed implemented plans that included analyses such as cost-benefit or return on investment (ROI).

• Developed and updated project plans for information technology projects including information such as project objectives, technologies, systems, information specifications, schedules, funding, and staffing.

• Scheduled and facilitated meetings related to information technology projects.

• Identified, reviewed, and selected vendors or consultants to meet project needs.

• Developed and managed work breakdown structure (WBS) of information technology projects.

Voice Tech, August 1997 - January 1998

• Prepared outage reports of the entire Voice Enterprise.

• Installed, or coordinate installation of, new or modified hardware, software, or programming modules of telecommunications systems.

• Cleaned and maintained tools and test equipment.

• Consulted with users, administrators, and engineers to identify business and technical requirements for proposed system modifications or technology purchases.

• Diagnosed and upgraded IVR servers at the direction of Sr. Project Manager.

EDUCATION

ORACLE UNIVERSITY, San Francisco, California, United States

Completed coursework towards Primavera P6 v7 – Certified 2012

City College of San Francisco

Computers

ADDITIONAL SKILLS

Project Management, Project Controls Scheduling, Management, business communication, Primavera P6 v7, business and professional, Interpret blueprints & project drawings, Blackboard Teaching Classroom Education Teaching, Planning, estimating, Leadership, Microsoft Office Excel, People Management, wireless networking, LAN/WAN networking and various related protocols

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