**** ***** **** **
Lithonia Georgia ***** 770-***-****770-***-****
Qualifications Management responsibilities with an organization, where demonstrated skills in sales, operation and visual merchandising can be translated into growth and profitability. I have over 15 years experience in Management. I’ve worked as a caseworker for 4 years and have the ability to provide direction and resources to help clients on a day to day basis. I have gained the ability to assist clients with developing and meeting program goals as a Job Coach. I have the opportunity to work with the unfortunate population that we serve daily, mentally challenged, the homeless and those who suffer from the disease of Addiction.
I have worked as a Supervisor for Bonus cleaning Service for 8 years. I have cleaned business and homes for over 20 years. I can run a buffer and strip and wax floors. I’ve done over three hundred hours of volunteer work for the FreeStoreFoodBank and I’ve also worked in the Social Service Department as a Case Manager. I have experience in Word I and a Certification of Completion in Excel 2002 level I and Word II. I’ve also done bookkeeping and payroll. I am able to organize and supervise any situation that I encounter. My open mind ness to remain teachable has allowed me to gain first hand knowledge on customer service. My ability to listen and engage client’s only professional and positive outcomes.
Experience July 2004 - August 2008 Freestorefoodbank South Ridge, SC
Interim Program Coordinator/ Case Manager/ ABAWD Job Coach
Manage a group of 8 people in the Social Service Department, Provide support services for ABAWD participants in conjunction with Super jobs, Provide task analysis and education strategies appropriate to manage a caseload of community work experience program participants in work assignments throughout the agency, assist in the performance of clients duties to assure that goals are being met, monitor work sites, screen for WIA participation and Super jobs readiness and serve as an advocate for job seeking. Manage the front desk and reception area; greet clients make referrals to outside community resources. Assist with the screening of special needs clients. Conduct initial interviews and input essential information into database. Determine client eligibility for agency supplied goods.
January 2000- August 2008 Bonus Cleaning
Managed a group or 24 plus people on a day to day. Exceeded my customer’s expectations by providing superior cleaning services for commercial, industrial, professional and retail facilities. Purchased all supplies, maintained inventories, responsible for vendor contacts, hire, fire, placement, and delegate responsibilities to employees. Main emphasis is on detailed, quality cleaning.
February 1998- August 2002 Big Lots
Day to day store operations. I supervised a group of 25 plus people, Scheduling, customer service, hiring, bookkeeping, inventory, payroll and visuals.
1992-1997 Just for Feet
General Store Manager
Day to day store operations. I supervised a staff of 20 plus people. I was in charge of scheduling, customer service, hiring, bookkeeping, inventory, payroll and sales. I started at 18 and became Asst, Manager in 1992 and Store Manager in 1993.
2003-2004 Southern Ohio Associate Degree in Criminal Justice
2005-2007 Wilberforce University Bachelors Degree in Criminal Justice( Pending)
Marvin Custard Owner of Bonus Cleaning 513-***-****
Lisa Snorton, Director of MOP Program Freestorefoodbank 513-***-****
Pat Maxwell, Social Service Department Freestorefoodbank 513-***-****
Ozella Lancaster, Human Resource Department Freestorefoodbank 513-***-****