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Manager Customer Service

Dallas, Texas, 75287, United States
June 08, 2012
Contact Info:

Sonya Hill
**** ******* ***** #**** - ******, TX 75287 - (318) ***-****
Administrative position utilizing my strong organizational, customer service, typing skills, and all other aspects of office and communications work.
Work Experience
Dr. Andrew Jobe Scheduling Coordinator 2011-2012
Scheduled Patients
Verified Insurance/Medicaid & Private
Answered Multiple Phone lines
Pulled Charts
Took phone messages for physician/Clinical Manager
Documented Charts for Physician

Northwest Louisiana Nephrology Medical Office Assistant 2005-2011
Assistant physician with patients during clinic
Document labs for patients for appointments
Help maintain flow of Meds/call in prescriptions for patients
Consult physician's offices for our patients to be seen
Medical Records
Telephone Duties
All aspects of Medical office Duties

Gentiva Health Services Customer Support Assistant Trainer/Office Manager 2002-2005
Trained all new Customer Support Assistant for company-Official Training Site
Computer Input
Accounts Payables/Receivables
Human Resources
Medical records
Supervisor/Employee retention
Maintain ordering office supplies

Hospice of Shreveport /Bossier Office Manager 2000-2002

Computer Input
Appointment Scheduling
Preparing Physicians Orders
Maintain ordering Supplies
Telephone and Clerical Duties
Filing/Patient Chart Audits

References available upon request